Refund Policy

JobHire.AI aims to provide a premium service that yields tangible results for our users. Recognizing the trust vested in our service, this Refund Policy has been written to provide clarity on our refund process, should our platform not meet the stipulated outcomes.

Refund Provisions

Subject to the terms and conditions set forth in this Policy, JobHire.AI extends a 30-day money-back guarantee. If you do not receive any interview opportunities through our platform after 15 days of usage, you may be eligible for a full refund of your subscription fee.

1.1 Eligibility Criteria

Initial Subscription: The refund is applicable only for initial subscriptions and does not apply to renewals or subsequent subscriptions.

Notification Period: Refund requests must be initiated and received within 30 days from the initial subscription date.

Documentation: Subscribers may be required to furnish documentation, including but not limited to evidence of applications submitted and absence of interview invitations, to validate the claim.

Refund Mode: Refunds will be processed to the original payment method used during the initial subscription.

Processing Time: Upon successful validation of the claim, the refund initiation will be immediate. However, the reflection of the refund in your financial account may vary based on banking procedures and can take up to 10 business days.

Refund Initiation Process

To initiate a refund subscribers must formally communicate their intent by reaching out to our designated customer support team ([email protected]). The subscriber must comply with any additional steps or requirements as directed by the support team. The requisite documentation supporting the claim must be provided as stipulated in Section 1.1, if asked so by our support team.

Feedback and Continuous Improvement

JobHire.AI appreciates and values feedback from its subscribers. Such feedback, including concerns or recommendations regarding this Policy, is vital for our continuous improvement and alignment with subscriber expectations.

Contact

For any clarifications, concerns, or to initiate a refund as per this Policy, subscribers are advised to contact our support team through [email protected].

Disclaimer

It is recommended that subscribers periodically review this Policy for updates. By continuing the use of JobHire.AI, subscribers agree to be bound by the revised terms.