Traveling Orthodontic Treatment Coordinator

As an Traveling Orthodontic Treatment Coordinator with Kids Connection, you will greet our patients and make them feel welcomed! You will be responsible for working with patients to understand and accept the recommended treatment plans and subsequently coordinate the treatment plan to work for both the patient and the practice’s schedule. This position goes far beyond the typical front office duties, and will require maturity, dependability, and attention to detail.

The Traveling Orthodontic Treatment Coordinator must travel between our offices on Indian School Rd. and our Dunlap office on 31st Ave. Travel will occur every other week. 

Essential Duties & Responsibilities

• Answer phones with a smile as the voice of the practice and an extension of the atmosphere of the office.
• Check patients in and schedule their next appointment.
• Payment collections.
• Insurance verification.
• Accurately enter patient information into practice management system.
• Able to work weekly and cover on-call shifts as needed.
• Must be reliable, consistent, self- motivated, and able to multitask in a fast-paced environment.
• Attention to detail is a must.

Requirements

• High School Diploma or GED with some relevant experience.

• One (1) year of medical front office experience; dental office experience preferred.
• One (1) year of experience verifying medical/dental insurances.
• Demonstrated ability to provide superior customer service skills and excellent patient care.
• Ability to operate multiple computer programs effectively and efficiently.
• Detail oriented and comfortable working in a fast-paced office environment.
• Exceptional communication and interpersonal skills.
• Strong organizational skills.
• Ability and desire to learn new skills and work in collaboration with a team.

Physical Demands/Working Environment

• Ability to lift, carry, pull, or push up to 25lbs.
• Ability to travel to other practice locations, when required.