Digital Health Device Installer - US

About The Role:

Vayyar is an innovative technology company at the forefront of cutting-edge solutions, dedicated to pioneering advancements in various sectors. Our 4D imaging platforms and services are instrumental in shaping A SAFER WORLD!

We are looking for a Digital Health Device Installer to join our Vayyar Partner Success team. The role works with our Technical Projects Team and performs the onsite installation of all hardware related to our solutions. Installation work will include (but not limited to) work in Nursing Homes, Memory Care, Rehabilitation, Assisted/Independent Living type facilities. The right candidate is passionate about customer success, works well independently, has a very keen attention to detail, and loves diverse work assignments. 

Note: Position is full-time, 100% remote, and will require a frequent travel.

About Our Technology & Products:

Originally tailored for early-stage breast cancer screening through 4D imaging radar technology, our technology has swiftly evolved to redefine industries including automotive, senior care, security, and robotics, thanks to its multilayered software, advanced algorithms, and high-resolution RF sensing capabilities.

Our technology excels in Detecting (identifying people and objects), Monitoring (measuring vital signs), Imaging (producing high-resolution 4D point cloud images), and Tracking (monitoring multiple static and dynamic targets in real time). Its advantages include Privacy Protection (no cameras or wearables), Robustness (unaffected by weather or lighting conditions and penetrating some walls, objects, people, and more), and Affordability (performing multiple sensor functions, easily integrating into existing systems).

Vayyar Care stands as a leading automatic fall detection and activity monitoring solution globally, fostering predictive care with dignity, privacy, and independence. Thousands of falls have been detected worldwide, with Vayyar's sensors deployed across over 20 countries, spanning many levels of care including assisted living, memory care, and home monitoring.

As we expand across the US, venture into fresh vertical markets, and forge additional partnerships with global enterprises, we seek talent to accelerate our growth.

If you are passionate about technology and possess the skills to thrive in diverse and challenging roles, Vayyar is the ideal place for you!

What Will Be Your Main Activities?

• Execute installation of Digital Health Devices in the field, in a variety of building construction types, based on the aesthetic needs of the client and technology solutions offered by Vayyar
• Support customers on a highly technical product thru explanation of functionality & troubleshooting
• Assess and support client satisfaction and solution adoption to actively contribute to customer success
• Work as part of a team to respond quickly and efficiently to evolving customer needs and opportunities
• Prepare customer documentation - writing, organization, and upkeep
• Collaborate with other internal teams on customer care, technical parameters, and customer feedback for product development
• Assist in the creation and documentation of best practices and processes as the product and team develop
• Additional projects as they relate to the scope of work for the product

Requirements

• 5 years of professional experience running  low-voltage cable and installing technology equipment in both residential and commercial environments with a high focus on aesthetic results
• A minimum of 5 years of experience working with and troubleshooting technology products
• A minimum of 5 years of networking experience including both wired and wireless networks highly desirable
• Experience in healthcare desirable but not required