Account Manager

Who is CorDx？  
 

CorDx a multi-national biotech organization focused on pushing the limits of innovation and supply in global health. With over 2,100 employees across the world, serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drugs of abuse, biomarkers, and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.  
 

Job Type: Full time  
Job Title: Account Manager
Location: Onsite - San Diego

Salary Range: $85,000 - $100,000

Responsibilities

• Serve as the primary point of contact for key clients, managing and nurturing relationships.
• Develop and execute account plans to meet or exceed client expectations and business goals.
• Identify opportunities to upsell or cross-sell products and services to existing clients.
• Collaborate with internal teams to ensure client needs are met.
• Monitor account performance, providing regular updates and insights to clients and senior management.
• Handle client issues or concerns promptly, ensuring high levels of customer satisfaction.
• Prepare and deliver client presentations and proposals as needed.
• Stay current on industry trends and client’s business environments to provide informed advice and solutions.

Requirements

• Bachelor’s degree in business, marketing, or a related field.
• Over 3 years of experience in account management or a client-facing role.
• Excellent interpersonal and communication skills, with a focus on relationship-building.
• Strong problem-solving skills and the ability to think strategically.
• Proficiency in CRM software and other client management tools.
• Ability to work independently and manage multiple accounts simultaneously.
• Passion for delivering exceptional client service in the life sciences sector.

Benefits

• Medical Insurance Plan
• Retirement Plan
• Paid Time Off

• Training & Development
  
  We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.