Accounts Receivable Coordinator

The Accounts Receivable Coordinator will be expected to secure payments on domestic and international customer invoices that are due by means of telephone or email, reduce over 45- day balances and prepare invoices and credit memos, as required.

Essential Duties and Responsibilities

• Manages customer accounts, prioritize outstanding invoices, make collection calls and/or send emails, and send reminders. Strong negotiation and persuasion skills will be necessary to effectively communicate with our customers for prompt payment.
• Reconciliation of accounts to timely resolve customer invoice discrepancies with customers as well as internal teams.
• Analyze aging reports, identify trends, and develop strategies to minimize outstanding balances. (Data-driven decision-making is important to prioritize collection efforts.)
• Achieve monthly individual collection cash goals.
• Process, apply and post customer payments, record-keeping to ensure accurate and up-to-date financial records.
• Identify discrepancies between financial records and payments received. Attention to detail is crucial to ensure accuracy.
• Prepares customer invoices, as required.
• Process credit memos/rebills, as required.
• Supports internal and external audit requests.
• Month-End close functions for AR.

Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent verbal communication skills, including ability to persuade, influence and negotiate.
• Good written communication skills, including ability to draft effective and professional e-mail messages related to collection efforts.
• Experience working in a fast-paced environment.
• Knowledge if revenue recognition principles and GAAP is essential.
• B2B Collection experience
• Demonstrates customer service orientation.
• Excellent goal orientation. Motivated by achieving collection targets and contributing to the financial health of ATEC.
• Strong attention to detail, accuracy, and efficiency.
• Excellent problem-solving skills.
• Ability to prioritize, coordinate and handle multiple projects to meet deadlines.
• Outstanding ethical standards, being able to uphold ethical and confidentiality standards when handling sensitive financial and customer information.
• Must be experienced in Microsoft Office software, including Word and Excel.
• Ability to work off-hours to assist with month-end close.

Education and Experience

An AA degree with an accounting emphasis and/or two years computerized accounting experience, preferably with an integrated accounting system in a manufacturing environment. 1+ years experience in credit / collections role; have had consumer collections experience and be familiar with high volume collection activities. Medical device experience a plus.

For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).

ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws.

Salary Range

Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $20 to $28 Full-Time/Hourly Range