Airport Traffic Officer

Welcome to San Diego International Airport, where our purpose is to create an exceptional airport experience for the community and the world.  We embody the vibrant spirit of San Diego itself—sunny, welcoming, and full of life. We are committed to attracting, fostering, and empowering a team of talented individuals who can deliver our strategic goals.

Here, you’ll find a workplace culture that thrives on diversity and shared mindsets of collaboration, empathy, inclusivity, thoughtful decision-making, listening, and believing the best in people. If you are ready to contribute to a team that values meaningful impact and enjoys the journey along the way, we invite you to apply today.

The Ground Transportation Department is searching for an individual to provide customer service to the public, facilitate airport vehicular and pedestrian traffic flow on roadways, parking lots, and terminals; process lost and found properties; enforce airport for-hire and public transportation vehicle operations codes and policies.

The selected candidate for the Airport Traffic Officer will have responsibilities for the following:

1. Provide assistance, directions, and customer service to the traveling public and stakeholders; patrol, control and enforce curbside traffic, airport roadways, parking lots, passenger loading/unloading zones, and for-hire and other commercial vehicles codes and regulations; issue violation citations;
2. Report hazards, unsafe conditions, unattended baggage, and suspicious situations; participate in vehicle safety inspections of ground transportation vehicles;
3. Assist with security breach situations and terminal emergency situation evacuation; resolve ground transportation drivers, customers, and customer service representative conflicts;
4. When assigned Lost & Found responsibilities, in addition to the duties above and below, individuals collect, document, maintain custody and disposal of unclaimed airport properties; inspect found articles and contact identified owner;
5. Operate radios, cell phones, hand-held citation electronic devices, microcomputer databases to enter and retrieve data and information; operate vehicles to work sites; perform other duties as assigned.

Requirements

Starting hourly wage is $24.43

Full pay range: $24.43-$28.27-$32.73.*

Required Experience:

1. Graduation from high school or possession of a G.E.D.;
2. One year of work experience requiring the exercise of tact and diplomacy in dealing with the public;
3. Or an equivalent combination of training and experience;
4. Maintain a California Class C driver’s license.

To accomplish work assignments, you will:

1. Have flexible availability to work rotating work shifts during day or nights and weekends/holidays;
2. Complete a ten-year background check successfully;
3. Have an acceptable driving record;
4. Be attentive and communicate with the public and others in a clear, easy-to-understand way;
5. Demonstrate listening, understanding skills and communicate accordingly in routine and challenging situations;
6. Be personable, provide information and instructions in all interaction;
7. Use effective judgment to analyze situations, and resolve issues;
8. Demonstrate experience with Microsoft Access, PowerPoint, and Word;
9. Proficiently exchange information through verbal and written forms;
10. Build and maintain relationships with peers and others.

*In alignment with the memorandum of agreement, employees in this role will receive one general wage increase annually. This adjustment is separate from performance-based raises and is determined by the negotiated schedule.

Applications will be reviewed and accepted through June 28, 2024.

EEO Statement:

It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities.

Physical & Mental Demands:

Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability, and the ability of the hiring department to accommodate the limitation.

Under California Government Code Sections 3100 - 3109, public employees are designated disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as they may be assigned to them by their employer or law.