Assistant General Manager

As the Assistant General Manager, you will help the General Manager in directing daily business operations. You will be responsible for managing processes related to housekeeping, maintenance, and Quality Control in Track PMS. This position also manages projects related to field operations, provides training for newly recruited employees, audits and inspects operational work assignments to ensure the business goals of the company are achieved.

Responsibilities

• Manage core operational systems and processes
• Ensure Housekeeping work orders are completed as per company standard
• Maintain compliance with operations expenses and budget
• Manage projects for organizational improvement
• Manage and organize supply inventories regionally
• Prepare reports for management information
• Assist the purchase department in selecting suppliers for items related to Housekeeping
• Organize on-the job training and evaluate its effectiveness
• Assist in new staff recruitment
• Maintain compliance with company policies and procedures
• Conduct and collaborate in daily briefing with operations team members
• Coordinate the preventive maintenance schedules for units
• Coordinate with all departments in daily reporting and operations
• Assist in creation of work orders
• Cooperate with the General Manager, and assist with project planning to staff management
• Other duties as assigned

Requirements

• Two (2) to four (4) years of experience working in an operations role
• Experience in the hospitality industry
• Strong Organizational and Time Management Skills
• Excellent Customer Service, Communication and Interpersonal skills
• Supervisory skills combined with the ability to manage a team and hold team accountable
• Ability to train, coach and develop team
• Ability to adapt quickly to changing priorities, paired with problem resolution skills
• One (1) year experience working in a management/leadership role, preferably in the hospitality industry

Working Conditions

• Proper uniform attire at all times. Requires all front office employees to wear proper uniforms at all times.
• Fast paced work environment
• Position may come into contact with pets.
• Employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials.
• Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business need, so flexibility is expected.
• While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to stand; walk; use hands and reach with hands and arms.  The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.  The employee must frequently lift or move up to 10 pounds and occasionally lift up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Compensation

$65,000 - $75,000

Benefits

• Competitive Compensation
• Health, Dental, and Vision Coverages
• 401k with match
• Generous PTO Offering
• Career Advancement Opportunities
• All the equipment you’ll need to be successful
• Join a team that truly lives their values

Grand Welcome is proud to be an equal opportunity employer (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. Differences are what make us better. We will ensure that all individuals with disabilities are provided appropriate accommodation to participate in the hiring process, perform core job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.