Associate Full-Stack Developer, Debug and Development

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As an Associate Full-Stack Developer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand.

At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

This is the perfect place for associate level engineers to start out and grow their full stack web development skillset. Manual testing is a part of the role, but engineers at all levels share the manual testing burden. Our engineers are mainly focused on bug triage; handling bug reports, reproducing them, investigating the code and ultimately writing fixes that get deployed to production. We are looking for an engineer with good attention to detail, the ability to learn quickly and pick up new skills independently, and a get-things-done attitude with eagerness to build something awesome!

What will you do?

• Work with a nimble passionate team; collaborating with development and support.
• Write test scripts and SQL queries, work with various automation tools and debuggers utilizing the full stack.
• Bug triage: handle incoming bug reports, go beyond investigating and write bug fixes yourself.
• Maintain a continuous integration server, design new tests.
• Manual testing: reading code, figuring out what might break and breaking it before it reaches production.
• Use your detective work to get to the AH-HA! moment when you find the root cause of an issue and figure out how to fix it.
• You will care and be involved in our product, mission, and success - way beyond checking off tasks.

What will you NOT do?

• You will NOT worry about funding. We have startup DNA, but we're fully backed and funded by our parent company, Teladoc Health.
• You will NOT be confined to your "job". We believe in nurturing employees’ interests and passions – even if some of them lie outside of your core responsibilities.
• You will NOT be bogged down by office politics, egos, or bad attitudes. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get burned out. We work hard, but we also believe in maintaining sustainable work/life balance. Seriously.
• You will NOT have to wonder why you’re doing the work you’re doing. Our day-to-day operations translate into people getting the help they need

Can I work remotely?

Yes. We operate in Pacific Time and candidates in any time zone are welcome to apply. We also ask our employees to travel to our Mountain View, CA office up to three times per year and to one company offsite to collaborate in person in order to build better working relationships and experience our in-office culture. Travel expenses will be covered and reasonable accommodations will be made for those under unique circumstances who cannot travel.

What technologies will you work with?

• LEMP Stack
• Debug tools like xDebug and Chrome Developer Tools
• Monitoring, Alerting, Logging services to elevate awareness of production issue

Requirements

• 1+ years of combined experience in web development (any stack); solving challenging problems and implementing new features from scratch.
• Experience working or internship experience in startups is a plus.
• Experience using git in a team environment is a plus.
• 1+ significant full stack web development projects that you have worked on independently (Not for a class).
• Ability to legally work in the US and travel to our Mountain View, California offices up to four times per year.

Benefits

• Competitive salary & equity compensation
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• Ridiculous perks program
• Office in the heart of downtown Mountain View, a three-minute walk from Caltrain
• Commuter benefits, FSA accounts, and Employee Stock Purchase Programs
• Building something that matters - loved by the people and admired by the press
• Any piece of hardware or software that will make you happy and productive
• Awesome people to work with
• Nothing to slow you down
• Helping people live a better life, every day

The base salary range for this position is $75,000 - $95,000. In addition to the base salary, this position is eligible for a performance bonus, RSUs, and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2023. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.