Business Operations Coordinator US Based

FPC Global is a renowned global full-service integrated technology consultancy and professional services company. We provide Building Performance Services and Digital Building Consultancy to the built environment. As a Business Operations Coordinator at FPC Global, you will be joining our Global Business Operations team and will be responsible for providing comprehensive day-to-day business-wide administration and project coordination support for our growing consultancy and professional services business line teams. With key operations in the UK, EMEA, Americas, India, and Asia-Pacific regions, this role will require strong coordination skills, effective communication, and a confident approach in dealing with diverse internal and external stakeholders.

The ideal candidate will be a team player committed to delivering work to a high standard. Attention to detail, proficiency in using Google suite applications, and the ability to follow procedures are essential for success in this role.

Located in the US, this role will be a crucial part of our global supporting operations. You will work closely with our business operations teams in the UK and US, supporting FPC's interests across all operating locations.

Join us in this exciting opportunity to be part of a dynamic and growing technology and professional services consultancy.

Requirements

Key Responsibilities

Working as a central part of the FPC Global Business Operations functions, and reporting to the Business Operations Manager located in the UK. The key responsibilities include , but are not limited to, the following:

• Support Global Business Operations and project coordination efforts across all business functions and operating regions
• Updating Company records/databases with personnel, financial, and other data
• Liasing with the Insurance agent for handling the employee Benefits (medical insurance and 401k) for US employees.
• Setting up and maintaining the State Employment Tax for the states that FPC has current / future employees in.
• Building Monthly Invoices with Business Line Heads and issuing them to clients
• Taking and distributing meeting notes for internal and external client-facing meetings, as required
• Updating the company Business Line Cash Flow and Revenue Forecasts (in coordination with business Heads/PMs)
• Maintaining consistent control of company directory structures, templates, and branding materials
• Uploading Project Technical Submissions and managing timely responses by team members
• Updating and managing Project Monitoring Collaboration Trackers
• Maintaining the accuracy of data in the companywide ERP system (Deltek) and generating reports as needed for use in decision making by the various stakeholders

Day-to-day tasks may include but are not limited to:

• Assisting Project Managers and Leads in the ERP systems 
• Maintain and update the accuracy of the CRM database with client contact and new opportunity activities
• Improving/updating template documents
• Google sheets formulas, conditional formatting, and data validation across multiple operations spreadsheets
• Formatting Google docs, sheets, and slides for business functions and marketing 
• Receive the paper (hard copy) mail that is received at the FPC registered office and scan / forward the relevant documents to FPC Head of Operations and COO.

The ideal candidate should possess experience and qualifications in the following: 

Must have:

• Minimum 5 years of industry experience in a broad range of Business Operations and Administration functions
• Exemplary timekeeping, punctuality, and professionalism
• Effective communications skills, both verbal and written
• A structured, methodical, and highly organised methods of working
• Responsive team player with excellent time management skills and organisational ability to prioritise among numerous concurrent tasks
• Ability to stay focused, be diligent and strong attention to detail
• Task and goal-oriented and capable of functioning in a fast pace environment and an entrepreneurial setting
• Take responsibility and be accountable with minimal oversight

Highly Preferred:

• Degree or equivalent (preferred) in Business Administration, Finance or Accounting, Project Management experience, and certification is a plus
• Experience with project based ERP platforms such as Deltek is a strong plus.
• Experience in Website development and Social Media platforms a plus
• Experience in Google suite applications is a plus, but training can be provided

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Work From Home