Business Operations Manager

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped over one million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. 

We have offices in San Francisco and San Diego for those who prefer hybrid or office settings and employee hubs, including New York City, Boston, Los Angeles, Seattle, and more.

As a Business Operations Manager, you will help shape Oura’s growth trajectory and operational capabilities. To do this, you will collaborate with leaders and work closely with teams across the organization to bring concepts and plans to life. This hands-on role requires strong analytics, strategic thinking, and deep supply chain knowledge. You will have involvement in studying data for improvements, managing suppliers, and implementing process tech solutions, and updating leadership on related metrics and plans. You will be an integral member of our Operations team and report into the Director of Business Operations. 

What you will do: 

Strategic Analysis and Planning

• Conduct in-depth analyses to shape Oura's strategic direction and growth plans
• Develop comprehensive operational strategies and plans to enable execution of business strategies
• Analyze operational data to identify opportunities, bottlenecks, and areas for improvement
• Collaborate with cross-functional leaders to align operational plans with overall business objectives

Supply Chain & Operations Optimization

• Lead efforts to optimize and streamline Oura's supply chain operations
• Analyze supply chain performance metrics and identify areas for cost savings and efficiency gains
• Manage relationships and negotiations with key suppliers and logistics partners
• Implement supply chain process improvements and new technologies to drive operational excellence

Operational Planning and Improvements

• Define and implement operational processes, systems, and best practices across global operations
• Develop detailed operational plans and roadmaps to execute on strategic initiatives
• Identify opportunities for operational improvements through data analysis and cross-functional collaboration
• Oversee testing and implementation of process changes to enhance productivity and effectiveness.

This is a remote US role with a slight preference for candidates based in San Francisco.

Requirements

• 3 - 5+ years of experience in business operations, management consulting, investment banking in the technology or consumer goods industry
• In-depth experience in supply chain & operational analysis and improvement efforts
• Proficient in data analysis tools such as Excel, SQL, & Tableau 
• Ability to pivot between strategic thinking and tactical analysis & planning
• Effective cross-functional communication with leadership and stakeholders
• Comfortable with navigating ambiguous, complex problems 
• Have a personal connection to Oura’s mission and improving human health
• Use your analytical and problem-solving prowess to derive actionable insights

Benefits

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits!

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own + employee discounts for friends & family
• Fertility benefits through Carrot Pro
• Flexible working hours and remote working arrangements
• $750 Learning & Development credit
• $200 monthly wellness credit
• $108 monthly lunch credit
• 20 days of PTO + 13 paid holidays + 8 days of flexible wellness time off
• 5 days paid sick leave, 5 days bereavement leave, 12 weeks paid parental leave
• Amazing culture of collaborative and passionate coworkers

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1: $120,000 - $134,000
• Region 2 $ 114,000 - $127,300
• Region 3 $ 108,000 - $120,600

A recruiter can determine your zones/tiers based on your US location.

To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.