Care Coordinator | Community Health Worker

Position Summary

The Care Coordinator (CC) will identify, screen, and assist individuals and families with accessing culturally affirming social support services. This person will work in collaboration with the Outreach Team and community partners to conduct compassionate outreach to hard-to-reach BIPOC residents who may be experiencing multiple barriers to care (i.e., housing, food insecurity, transportation, etc.) In the role, the CC will focus on the whole person and administered intake, assessments, strength-based case management, advocacy and community-based referrals, and linkages.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Conducting Client Intake by phone, zoom, or in person,
• Collect information about clients through assessments and screenings
• Assist Clients with obtaining and completing forms
• Identify emergency needs
• Serve as primary contact and peer support person
• Maintain confidentiality of records relating to client's records
• Prepare and maintain notes in Unite Us Platform
• Attend weekly/monthly staff meetings and participate in case conferences as needed

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor's degree in psychology, counseling, rehab counseling or closely related field OR
• A minimum of two years of related experience OR
• Ability to understand the characteristics of a wide range of intellectual disabilities
• Personal and professional experience with mindfulness or meditation work preferred
• Possesses excellent interpersonal skills and the ability to handle emotionally charged situations
• Ability to effectively communicate with external community partners, and clients verbally and in written correspondence
• Technical proficiency with Unite Us platform (Training Provided)

Benefits

• QSEHRA (Qualified Small Employer Health Reimbursement Arrangement): Our competitive healthcare package includes coverage for medical, vision, dental, and prescription expenses, with reimbursement options tailored to your needs.

• 401(k) Retirement Plan by Guideline: Secure your financial future with our 401(k) retirement plan, managed by Guideline, offering convenient investment options and employer contributions.
• Generous Paid Time Off: Enjoy a healthy work-life balance with our generous paid time off policy, including vacation days, personal days, and mental health time off to prioritize your well-being.
• Annual Shutdown: Embrace the holiday spirit and spend quality time with your loved ones during our annual shutdown period from December 24th to December 27th, with paid time off.
• Paid Holidays: Celebrate and recharge with 12 paid holidays throughout the year, including all 11 federal holidays, to enjoy special moments with family and friends.
• Sick Leave: Take care of yourself when you're under the weather with paid sick leave to ensure you can rest and recover without worrying about lost income.
• Bereavement Leave: Receive compassionate support during difficult times with bereavement leave to attend to the needs of yourself and your family following the loss of a loved one.
• Paid Family Leave: Prioritize your family's well-being with paid family leave benefits to support the joys and responsibilities of parenthood, caregiving, or family emergencies.

The salary for this position ranges from $21.00 to $24.00, depending on experience.