Deputy/Associate Chief Medical Officer

The Associate Chief Medical Officer (ACMO) is a pivotal member of the Strategic Management Team at Tiburcio Vasquez Health Center Reporting directly to the Chief Medical Officer (CMO), and collaborating closely with the Chief Operations Officer (COO), the ACMO balances clinical duties and administrative responsibilities. This position involves providing direct patient care, supporting medical providers, and spearheading key clinical initiatives and organizational priorities. As a vital part of the executive team, the ACMO provides real-time analysis, and recommendations and operationalizes clinical priorities.

The ACMO dedicates 60% of their time to clinical and patient-facing responsibilities, and 40% to administrative functions.

Ideal Candidate:
The ideal candidate is a dynamic, collaborative, and influential leader with strong organizational and interpersonal skills. The ACMO must be adept at driving initiatives, managing complex organizational priorities, and experience with executing projects in an ambulatory setting.

About Us:

Tiburcio Vasquez Health Center is a non-profit community health center that is dedicated to promoting the health and well-being of our community by providing accessible, high quality care by integrating primary care, dental care, WIC support, mental health counseling, community health education and more. 

Compensation: $250,000 - $285,000 annualized, depending on experience.

Clinical, Quality and Population Health Responsibilities:

• Partners with the CMO to define, develop and implement departmental strategies and goals to ensure the effective delivery of medical services as well as compliance with local, state, and federal laws.
• Provides direct patient care and collaborates with the CMO on the clinical oversight of Associate Medical Directors.
• Leads and supports clinical staff through training, professional development, and performance oversight.
• Works with the Quality Department to identify, and oversee the development of quality and utilization management activities that meet the needs of TVHC providers, members, and regulators.
• Promotes, champions, and leads initiatives and projects in clinical quality and population health.
• Reviews, develops, and implements policies and procedures, workflows, and guidelines.
• Coordinates with the CMO and COO on the development of standardized clinical policies, procedures, and protocols to ensure clinical excellence, compliance, patient satisfaction, staff satisfaction, and appropriate risk management.
• Assists medical directors and reporting teams in resolving utilization issues, claims reviews, grievances, appeals, and other medical management challenges. Directs and supervises assigned clinical projects.
  

Administrative Responsibilities:

• Provider Management and Development:
• In coordination with CMO, helps to onboard, train, coach, supervise, and discipline providers.
• Partners with HR and Associate Medical Directors to recruit, screen, and hire new providers.
• Monitors and ensures providers meet quality metric and access goals, maintaining high standards of service delivery.
• Oversees the implementation, monitoring, and enhancement of Provider Incentive Programs.

Quality and Compliance:

• Actively participates in Quality Assurance, Credentialing, and Peer Review committees and processes.
• Engages in Quality Improvement committees, performs chart reviews, and spearheads process improvement programs across the organization and within departments.
  

Strategic and Operational Leadership:

• Co-leads department-specific meetings with the CMO and Associate Medical Directors, handling administrative tasks as assigned.
• Assists with developing strategic initiatives for the department and TVHC.
• Coordinates with the Associate Director of Clinical Services and operational directors and leaders to address nursing and operational needs, supporting clinical staff such as medical assistants and nurses.
• Works closely with the COO to address and enhance operational flows.
• Designs, implements, and re-evaluates medical/clinical protocols in collaboration with the CMO, ensuring best practices are followed in clinic operations.
  

Service Excellence and Resource Utilization:

• Demonstrates a commitment to TVHC’s Service Excellence Standards by modeling exemplary service in all internal and external relationships and addressing any deficits.
• Collaborates with Community Health Center Network (CHCN) to monitor and improve the utilization of hospital, specialty, lab, and pharmacy services, optimizing processes as necessary.
  

Communication and Relationship Management:

• Maintains effective interpersonal relationships with all team members and providers, ensuring the department is well-informed of changes that may affect the work environment.
• Establishes and maintains positive and effective relationships with representatives from outside agencies, government entities, and vendors, and certain stakeholders.
• Communicates effectively with all levels of staff throughout the clinic, consistently utilizing and promoting strategies that foster collaborative problem-solving and decision-making.
• Proactively identifies and resolves complex problems or situations independently, demonstrating a high level of autonomy and responsibility.
• Through teamwork and accountability, exhibits behaviors and attitudes of courtesy and respect for all clinic staff, aligning with the organization’s mission and values.
• Other duties as assigned.

Requirements

• Must possess a valid and unrestricted California Medical Board MD license.
• Board certification is required in designated primary care specialty field of practice. Preferred in Family Medicine, Internal Medicine, Pediatrics, or Obstetrics and Gynecology.
• Current, valid license to practice medicine in the State of California, including DEA license and CPR required.
  

Experience:

• Medical Director Experience: At least three years of experience as a Medical Director, specifically managing a Medicaid or Medi-Cal patient population.
• Healthcare Administration: Minimum of three years in progressively responsible administrative or management roles within a primary healthcare environment, with a preference for experience in medically underserved communities and community health center settings.
• Previous experience supervising providers and other clinical staff is required, with a demonstrated record of success.
• Experience in Federally Qualified Health Centers and/or an NCQA-recognized Patient-Centered Medical Home is preferred.
• Bilingual skills in English and Spanish are preferred.
  

Qualifications:

• Current and valid California driver’s license required.
• Competency in providing evaluation and treatment in ambulatory care.
• Exhibits a high level of professionalism.
• EPIC OCHIN expertise highly preferred.
• Understanding of current medical, educational, and psychosocial intervention procedures.
• Ability to perform clinical duties within established guidelines in an organized, efficient manner.
• Ability to relate and communicate well to all cultural and ethnic groups in the community.
• General computer skills in Microsoft Office programs (Word, Excel, etc.) and patient medical record system.

Benefits

We offer excellent benefits including: 100% paid medical (co-payments, prescription, premiums paid for), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plan with an Employer match, tuition reimbursement, monthly treats, pet insurance and more.

Loan repayment/forgiveness candidacy is available. Our service area qualifies as a Medically Underserved Area (MUA) and a Health Professional Shortage Area (HPSA) through the National Health Service Corp (NHSC) loan repayment program. To learn more, visit the following link: www.nhsc.hrsa.gov