Director of Operations

Description: Are you looking for a position that allows you to make a difference in the lives of the aging population?  Are you looking for a company that cares about your well-being and professional growth? Then you found us. Please join Cheer Home Care and help us bring some cheer to our clients' days.  As the Director of Operations for Cheer Home Care you are responable for fiscal, operational, and compliance management. You develop new programs, recruit, and interview senior management personnel, and work with the Director of Care Management to establish procedures for measuring quality care and organizational performance.

Cheer provides nonmedical home care services to the aging and disabled, with a focus on companionship, personal care, homemaking, and transportation services, to enable our clients to continue living comfortably at home.

As a Cheer Director of Operations, your personality and skills will bring a better quality of life to seniors and adults with disabilities. Your duties on a typical day may include the following:

• Work and meet daily with the CEO on company direction and open projects.
• Manage Organization's business affairs and general operations.
• Oversee the Organization compliance with all relevant federal, state, and local laws.
• Run and update company current and future benefits in accordance with relgulations.
• Supervise the development of the Organization’s policies and procedures that support its purpose and goals while adhering to industry standards and established regulations.
• Be familiar with, maintain, ensure all employees follow Organization rules, policies, and procedures.
• Liaise with federal, state, and private organizations on behalf of the Organization.
• Maintain written service agreements, including financial arrangements, with other service providers for relevant services required to meet client needs.
• Devise short-term and long-term program development and modification plans.
• Identify critical issues that may affect the Organization. 
• Provide leadership and consultation to management personnel.
• Hold regular management and staff meetings to ensure efficient operations and communication to and from all levels of the Organization.
• Ensure qualified employees are hired, in accordance with job descriptions and be responsable for the hiring of senior level employees.
• Work with Director of Care to oversee a continuous in-service training program and competent supervision to improve employee efficiency and client care.
• Submit an annual operating budget and monitor financial operations on an ongoing basis.
• Potentially complete or oversee the completion of final steps of payroll and invoicing.
• Develop and maintain a capital expenditure plans.
• Conduct informal and formal performance appraisals on management personnel upon completion of probation, annually and on an as-needed basis.

Requirements

• Friendly, fun Demeanor
• Strong Technology Skills
• Knowledge in Nursing or Home Care, Preferrred
• College Degree, Masters Preferrred
• Required Skills/Abilities
• Ability to budget.
• Ability to perform long-range planning.
• Ability to demonstrate effective interpersonal relations...
• Ability to effectively communicate orally and in writing.
• Ability to gain respect and cooperation.
• Ability to inspire and motivate subordinates.
• Ability to direct work groups toward a common goal.
• Ability to oversee the work of subordinates.
• Ability to plan and organize work.
• Ability to resolve conflict.
• Ability to administer policies and implement procedures.
• Ability to utilize funds, employees, and equipment.
• Ability to provide opportunities/guidance for employee development.
• Ability to identify problems and determine effective solutions.
• Ability to apply reason and logic to identify strengths and weaknesses of workable solutions.
• Ability to work independently and in cooperation with others.
• Ability to provide advice and consultation to others.

Benefits

Cheer Offers:

• Benefits: health, dental, and 401(k) with 4% company match
• Management that wants feedback and new ideas 
• Unlimited vacation
• Paid weekly
• Training and ongoing support