Director of Technical Program Management

About Us:

At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we’re driving incremental growth with the push of a button.

Awarded as one of the Best California Startups in 2023, our beverage solution has created a new industry category, universally applicable to any cuisine, demographic, and business. Our machines are being rapidly deployed around the country for customers to experience & enjoy.

We deliver a world of flavors at your fingertips by sourcing top-tier ingredients from around the globe. Thanks to valuable data collected through our integrated CloudBar system, we easily guide our partners through their drink menu innovation.

Each drink is crafted by nature, and perfected by innovation - we’d love to have you be a part of it.

Summary:

Botrista's Technical Program Management team is seeking a Director of Technical Program Management to lead and optimize the technical development of its existing product lines, Cloudbar and DrinkBot. Cloudbar is a sophisticated cloud-based robot operation management system that supports machine and menu deployment, manages sales data, and facilitates integration with third-party applications. DrinkBot, on the other hand, is an innovative beverage robot that aids restaurants in increasing beverage revenue through a diverse range of drink options. This position requires a seasoned leader with a proven track record in technical program management, focusing on delivering high-quality, scalable solutions that enhance operational efficiency and product performance. The ideal candidate will possess robust experience in project lifecycle management, from initiation to delivery, ensuring that all technical projects align with our strategic objectives and meet the highest standards of excellence.

Requirements

Qualifications:

- Project Leadership and Execution: Lead complex, cross-functional NPI projects from conceptualization through to mass production. Develop and maintain comprehensive project timelines, plans, budgets, and resource allocations.

- New Product Introduction (NPI): Proficient in leading NPI processes, overseeing product qualification and validation, and ensuring successful market launches through effective project management.

- Process Improvement: Identify and drive process improvements and scalability tools to enhance the efficiency and effectiveness of project management practices.

- Roadmap Management: Ability to advocate effectively for the prioritization of critical projects on the engineering roadmap, securing key resource commitments from cross-functional teams.

- Technical Expertise: Extensive experience in managing large-scale initiatives across cloud-based platforms, human-machine interaction, and IoT products.

- Interpersonal & Communication Skills: Exceptional ability in collaborative environments, influencing stakeholders, handling high-stakes decisions, and communicating technical details clearly.

- Executive Engagement & Team Management: Experienced in engaging with high-level executives, managing and developing technical teams, and fostering a culture of innovation and continuous improvement.

- Technical & Strategic Acumen: Strong analytical skills, navigating between technical issues and strategic objectives, and identifying process improvement opportunities.

- Passion for Innovation: Genuine passion for driving technological advancements, improving systems, and delivering exceptional outcomes.

- Detail-Oriented: Exceptional attention to detail is essential. The role requires meticulously reading and preparing comprehensive documentation in collaboration with cross-functional teams.

Responsibilities:

• Oversee the New Product Introduction (NPI) process from initial concept to market launch, coordinating with cross-functional teams to ensure efficient progression through each stage. Develop strategies to minimize time to market and effectively allocate resources, maintaining rigorous quality and performance standards.
• Create and maintain detailed project plans, including timelines, milestones, risk assessments, and resource allocation. Lead regular NPI reviews to align project goals with market demands and adjust plans based on stakeholder feedback.
• Establish clear communication protocols to keep all stakeholders informed and engaged, ensuring transparency across all technical projects. Create and maintain essential program management documentation and schedules.
• Communicate regularly with project teams and stakeholders, providing updates, gathering feedback, and adjusting project scopes as necessary. Manage stakeholder relationships and act as the primary liaison between technical teams and leadership.
• Drive the strategic planning and execution of technical programs, aligning them with the company's long-term goals.
• Ensure that project deliverables meet quality standards and fulfill the intended business objectives. Champion continuous improvement in project management practices.
• International Travel: Travel to Asia for a minimum of two weeks every quarter to facilitate project progress and maintain effective partnerships with international teams and stakeholders.

A plus: Mandarin speaking

Education:

Bachelor's or master's degree in Computer Science, Engineering, or a related technical field

Salary Range:

$190,000 - $240,000

Plus bonus and stock options

Benefits

• Fully company-paid Medical and 99% company-paid Dental and Vision Insurance
• 15 days Paid Time Off, 7 sick days, 14 holidays, Wellness Benefits, Cell Phone and Internet reimbursement, 401K
• Beautiful new SF office with outdoor rooftop workspace
• Free beverages with our Bot, snacks, and Wednesday lunches