Fitness General Manager | West Hollywood, CA

WHO WE ARE:

Staffing Fitness is a recruitment agency that finds top talent in the health, fitness, wellness, and beauty industry. We assist our clients in finding amazing candidates with top-notch skills to be the best fit for the right opportunity. Our client will be disclosed upon being selected for the interviewing process.

JOB DESCRIPTION:

Our client is the hottest new fitness franchise with advanced group training methodology. We've incorporated scientifically proven strength training techniques into a variety of 50-minute training sessions that are run by accredited coaches in a dynamic group environment. Our client is science backed personal training in a group atmosphere. Our cutting-edge, globally superior technology combined with our elite periodized programming that incorporates heart rate specific training make us both different and better. With over 300 locations globally since 2018, we’re a brand on the move. The Franchisee group owns multi-unit development rights and is set to add locations in Beverly Hills and other neighboring West Los Angeles territories. The company is looking for a General Manager for its first upcoming studio in West Hollywood.

POSITION:

The General Manager is responsible for meeting and exceeding the studio’s revenue goals and new membership sales target by executing strategic community outreach, in-studio lead generation, and generating member referrals. Under the guidance of the Franchise Ownership group and of the Corporate Support Team, the General Manager must exemplify leadership qualities in all areas of the business. The General Manager must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The General Manager is rooted in sales, marketing, and operations while upholding our mission to fuel energetic communal experience. This position has the ability to grow in responsibility and compensation equally. The company is looking for a candidate with a growth-oriented mindset who can take on the roles and responsibility of a future Regional Manager.

Requirements

REQUIREMENTS:

• 5+ years of fitness membership sales or similar recurring membership services.

• Demonstrated success in sales in pre-sale environment.

• Confident in generating personal sales and training team members on sales processes.

• Ability to manage and grow multiple revenue streams including memberships, package sales and retail.

• An affinity and passion for fitness with knowledge about the strength training modality.

• Excellent written and oral communication and interpersonal skills.

• Ability to excel and adapt in a dynamic environment.

• Ability to recognize areas of improvement and make changes using good judgement.

• Organized, proficient in data management, prioritization, and meeting deadlines.

• Strong attention to detail and accuracy.

• Proficiency with computers, CRMs, POS, and other studio management softwares.

DUTIES:

• Align with ownership group’s daily, weekly, and monthly revenue targets.

• Lead generation including grassroots marketing, external prospecting, and community networking

• Implement sales process to schedule prospects into Intro classes.

• Membership sales including overcoming objections and prospect follow up.

• Manage staff schedule and hold team accountable for daily KPI execution.

• Directly communicate and coordinate with all vendors.

• Audit sales process to ensure proper execution.

• Identify areas of opportunity in the sales process and develop training curriculum to ensure improvement of team member skillsets.

• Ensuring studio retail/products are stocked with accurate inventory counts.

• Supervise, train, and develop Sales Associate team.

• Hire, manage, and train other team members such as coaches.

• Display proficiency in ClubReady, including revenue & attendance reports.

• Independently make decisions related to high level customer service situations.

• Collect outstanding membership dues and resolve membership billing errors.

• Enforce company policies, procedures, and brand standards.

• Strategically manage marketing campaigns to deliver lead goals for the studio.

Benefits

COMPENSATION & BENEFITS:

• Total compensation: $70,000-$80,000/yr including benefits.

• Commissions and performance-based incentives are included.