Front Desk Supervisor (Covina, CA)

Dental Kidz Club was voted "Top and Favorite" dental office according to the Inland Empire Magazine! As our popularity is growing, so is our demand. We are currently searching for the right manager candidate to help us operate our office.

We are searching for a manager that can help us spread our mission and foster our TEAM driven culture. The right candidate for this position is passionate about service, understands the needs of patients, loves to achieve goals, highly organized and motivated by team success.

Location: Covina, CA (518 West Badillo St. Covina, CA 91722)

Job Type: Full-time

Pay: $21.00 - $27.00 per hour

Schedule: Monday-Friday, 8 hour shifts

Responsibilities

• Managing the finances of the dental practice
• Implementing procedures and policies for smooth operations and staffing
• Scheduling patient appointments
• Hiring, training and supervising staff
• Managing insurance claims
• Treatment planning
• Foster our TEAM culture
• Spread our MISSION to our patients

Requirements

• 3+ years in dental management
• Bilingual (English/Spanish) is required
• Strong leadership, communication and motivation skills as well as ability to supervise others
• Success record in training and developing team leaders
• Excellent knowledge of safety regulations and compliance including Occupational Safety and Health Administration (OSHA) standards
• Expert knowledge in PPO and Dentical treatment planning
• Expert knowledge in scheduling, and recalling patients
• Excellent knowledge in customer service
• Excellent computer skills for email correspondence, financial transactions and scheduling of appointments
• Excellent experience in reporting and analyzing data
• Efficient multi-tasking and organizational skills
• Maturity, tact, integrity and respect for patient confidentiality

Preferred Requirements

• Bachelor's degree or equivalent work history
• Large dental practice management
• Schedule management: 3 years
• Team Motivation: 3 years
• Patient service: 3 years
• Treatment Planning: 3 years
• Dental Office Management: 3 years

Benefits

• 401(k) matching

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance