Infrastructure Engineer

The Infrastructure Engineer is responsible for the configuration, deployment, and life-cycle maintenance of the infrastructure environments supporting ATEC Spine’s business operations. They are primarily responsible for the design of all infrastructure components for the organization, as well as execution of projects to implement the designed environments. The candidate must have demonstrated experience in the management, operation and upkeep of complex, scalable, highly available infrastructure, including physical, virtual, and cloud environments.

Job Responsibilities

• Ownership of production technology systems in a hybrid cloud/datacenter environment 
• Manage and support Active Directory (Directory Services, DFS, DNS, GPO) and VMWare technologies, and educate supporting infrastructure teams on the continual operations tasks required
• Lead the Server Administration activities and implement efficiencies into ATEC’s server management practices
• Monitor production systems, respond to and troubleshoot incidents, and assist the team with the implementation/improvement of monitoring capabilities and response
• Manage the vision, design, and deployment of cloud infrastructure, including computer, storage, network systems, and applications
• Provide cloud hosting service management strategy, process, and procedures across the organization
• Lead a consistent, measurable process to operationalize and scale cloud-based strategic initiatives and execution
• Identify and implement critical KPIs and metrics necessary to manage and monitor the performance of overall operations including capacity, availability, budget, and inventory.
• Manage adherence to security and compliance safeguards, policies and procedures
• Ensure compliance and certification regarding relevant standards as well as regulations (e.g. Sarbanes-Oxley, GDPR, HITRUST)
• Proactively communicate with key stakeholders regarding the system availability status, scheduled maintenance windows and product performance

Essential Duties

• Ability to collaborate with resources across multiple disciplines 
• Ability to design and document complex workflows 
• Strong proficiency in managing DNS, DFS, SMTP
• Strong proficiency in VMware VSphere and cloud management technologies 
• Well-rounded knowledge of networking (LAN, WAN, VMPLS, VLAN, Routing, Firewalls, etc.) 
• Well-rounded knowledge of storage solutions and managing such solutions
• Excellent communication skills both written and verbal, flexibility in concepts and action, able to handle aggressive, mission-critical deadlines 
• Looks for areas of improvement and suggests changes, rather than waiting for direction 
• Excellent team player - proven ability to resolve problems professionally and systematically 
• Manage global infrastructure with a high percentage of uptime, high velocity on ticket resolution and issue remediation
• Ability to quickly drill down to solve problems and take ownership of the resolution

Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience with Microsoft Azure and/or equivalent environments and operations
• System administration experience with Windows Server 2016, 2019, and 2022 operating systems
• Proven ability to drive transformation regarding business process improvement initiatives for mid to large scale organizations
• Experience integrating with 3rd-party service platforms
• Ability to partner cross-functionally in order to drive complex strategic projects
• Excellent project management skills and ability to work to deadlines successfully managing multiple business-driven initiatives
• Knowledge of Active Directory, including Group Policy creation and management 
• Experience in server and desktop virtualization platforms such as VMWare/Hyper-V
• Experience with automated monitoring systems and technologies, with practical knowledge of MS SCOM, and SCCM, Endpoint Manager, and automated patching procedures 
• Experience working with outsourced vendors is preferred

Education and Experience

• A Bachelor's degree in information technology, computer science, or related field required.

• 3+ years of professional experience is required
• 1+ years of experience in cloud and underlying technologies preferred         

For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).

ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws.

Salary Range

Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $98,000 to $104,000 Full-Time Annual Salary