Library Associate 2 - PT 20hrs

The Upland Public Library in Upland, California is seeking a part-time Library Assistant 2. If you have a passion for customer service and serving the public, we would love for you to take this opportunity to apply. The Library Assistant 2 performs a variety of moderately complex technical and paraprofessional duties at the library circulation and information service desks under the direction of management. You will also greet library patrons entering the library and provides them with excellent customer service.

Employment Type: Part-Time, Non-Exempt

Location: Upland

Hours Per Week: 20

Hourly Rate: $16.00

An individual must be able to perform each essential duty and responsibility satisfactorily:

• Assists patrons with locating materials on the reference desk, checking out/checking in materials at the circulation desk and using computers or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
• Checks in and processes library materials.
• Accepts and processes fines, fees, or other payments
• Provides information regarding programs, events, conference rooms, etc.
• Shelves and shelf read library materials
• Addresses patron conduct or safety issues and directs issues to appropriate management
• Assists staff with the presentation of Library programs, as needed and requested by management
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records
• Other duties as assigned by supervisor

Requirements

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

• H.S Diploma or GED
• Must be able to work a flexible schedule that include Monday, Thursday, Friday and Saturday closing shifts
• Excellent customer service skills
• Good communication skills, both written and verbal
• Knowledge of Microsoft Office Suite
• Multilingual speaking a plus
• Basic knowledge of library system and databases preferred

PHYSICAL REQUIREMENTS:
• Must be able to move from place to place within the location; lift, push/pull, hold/carry of items weighing up to (25) pounds and occasional up to (35) pounds such as files, books, stacks of paper, and other materials.
• Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork

Benefits

• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Wellness Resources