Program Coordinator - Arleta, CA

POSITION TITLE: Program Coordinator

REPORTS TO: Program Manager

LOCATION: Arleta, CA

CLASSIFICATION: Non-Exempt, Full time

SALARY: $24.03 Hourly Rate

PERTINENT INFORMATION:

• No overnight differential pay. Salary is set as indicated. Supervisory position.

• All positions require candidates to successfully pass a background check, LIVE scan and TB test

Program Coordinator

The Program Coordinator serves as part of the program leadership team who oversees and assists with services collection and coordination as well as data entry within the Program Operations. Coordinates with all interdisciplinary team professionals and paraprofessional staff ensuring the delivery of quality service. In addition, completing administrative tasks for programs and agency services as well as adhering to the mission of National Health Foundation.

Responsibilities and Initiatives

To help NHF meet its growth goals, the Program Coordinator will:

• Provide feedback to their immediate supervisor and/or leadership on the development, enhancement, delivery, and modifications (as needed) of services provided.
• In collaboration with the Program Manager, provide direction and training to facility support staff (including, but not limited to, Guest Services Guest (GSA) and/or environmental site associates in the absence of their supervisor.
• Provide minimal in-service training based on job responsibilities and departmental needs to support staff (GSAs).
• Maintain accurate records of daily shift notes, weekly shift meetings, monthly recreation calendar, daily staff assignment sheet, water temperature log, HMIS-Clarity guest records (if applicable) and other reports as directed.
• Establish and maintain positive, productive working relationships with community partners and community stakeholders including mental health programs, facility programs, local law enforcement, local neighborhood councils (and other local officials), and providers of services and resources to persons who are experiencing homelessness.
• Attend staff meetings & all mandatory trainings, board review, case conferences, training workshops, and community meetings as needed.
• Ready to substitute another’s role if needed due to absence.
• Conduct shift meetings and review shift reports to monitor staff performance and compliance.
• Submit and adhere to all incident reports requirements while informing immediate supervisor and management team.
• Take inventory of site needs within the department and submit to the appropriate personnel to be address i.e., facility maintenance coordinator, IT, and supply order requests with approval from the Program manager. Submit all supply orders or facility requests in a timely fashion to administrative assistant based on approval from Manager.
• Provide staff coverage as needed in collaboration with the Program Manager.
• Ensure that the property and its surroundings are well maintained and clean.
• Regularly inspect bathroom facilities to verify clean, sanitary conditions.
• Report any maintenance issues or need for repairs to supervisor in a timely fashion.
• Regularly inspect facility rooms to ensure they are in working order.
• Oversee the maintenance of facility linen, clothing, and supply rooms.
• Ensure monthly inspection and documentation of fire extinguishers, quarterly safety and fire drills are conducted.
• Observe department guidelines concerning absences and reports such absences in accordance with departmental procedures.
• Establish and/or maintain good rapport and working arrangements with co-workers, including the management team, and supporting staff.
• Project a positive professional image and adheres to organizational dress code.
• Flexibility to adhere to schedule changes and on-call status in providing support to the department and program staff as it relates to job functions and needs of the facility.
• Performs any other duties, projects and responsibilities as assigned by the manager to meet the needs of the facility.
• Always follow NHF policies and procedures.

Requirements

• Minimum of 2 years supervisory experience and/or staff supervision; knowledge of homeless populations and services, government assistance programs, housing placement, or related field.
• Bachelor’s degree in social work, Psychology, or other related fields preferred.
• Commitment to working with homeless individuals, mental health, substance abuse, elderly and in a harm reduction, trauma-informed care setting. Strong interpersonal skills and sensitivity towards individuals experiencing crisis.
• Able to handle complex crisis situations and thrive in a fast-paced environment.
• Proficiency in Microsoft Suite products including Word, Excel, Access and PowerPoint and skill in using databases.
• Reliable transportation.
• Bi-lingual Spanish Preferred.
• TB test required.
• Fingerprint live scan /background required.
• Physical stamina to withstand a full shift potentially on their feet.

Benefits

PROGRAMS

The National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing facility and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the communities we serve, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org