Security Operations Analyst

Company and Vision

PlanetArt’s vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events.

The company’s brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit www.planetart.com to learn more about our brands.

We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe.

Job Overview

PlanetArt is looking for a Security Operations Analyst to support the company’s Information Security. The successful candidate will be the frontline defender in our Security Operations Center (SOC), the watchful eyes and swift hands that analyze security events, identify potential threats, and respond swiftly to protect our critical infrastructure, data, and systems. Think of yourself as a detective solving a high-stakes mystery but with the power of cutting-edge technology at your fingertips.

PLEASE NOTE: Candidates much be local to or willing to relocate to the Calabasas or San Diego area as we operate on a hybrid work model (3 days onsite, 2 remote)

What You’ll Do
Key Responsibilities

• Monitor the Horizon: Continuously monitor security logs and alerts from various systems and tools, identifying anomalies and potential threats.

• Investigate with Precision: Analyze suspicious activity, gather evidence, and determine the nature and scope of potential incidents.
• Respond with Resolve: Take decisive action to contain and mitigate threats, working with other security teams and IT personnel to resolve incidents efficiently.
• Collaborate and Communicate: Share your findings and insights with stakeholders across the organization, keeping everyone informed and aligned.
• Learn and Adapt: Stay ahead of the evolving threat landscape by continuously researching new threats, vulnerabilities, and security best practices.
• Automate for Efficiency: Develop and implement automation scripts and tools to streamline your workflow and improve overall SOC effectiveness.
• SOC Program Development: Develop, test, refine and document incident response processes and procedures.
• Work with other engineers and management to build a program to proactively hunt cyber security threats to PlanetArt’s environment
• Work with Security Engineering team to refine and improve dashboards/alerts/reports in all security platforms as IR processes mature
• Research and analyze security event data to identify potential security incidents using various technology platforms
• Monitor public security advisories and alerts for information related to threats and vulnerabilities
• Support information security engineering/architecture team

Requirements

What You Should Have
Skills, Qualifications, and Requirements

• Security Savvy: Minimum 2 years of experience in security operations, with a strong understanding of security tools and technologies (SIEM, IDS/IPS, vulnerability scanners, etc.). Experience securing and responding to security events with one or more cloud technology providers such as AWS, Azure, GCP.
• Analytical Mind: Possess excellent analytical and problem-solving skills to dissect complex security incidents and identify root causes.
• Attention to Detail: Have a meticulous eye for spotting anomalies and inconsistencies in data that might indicate potential threats.
• Effective Communicator: Communicate technical concepts clearly and concisely to both technical and non-technical audiences.
• Team Player: Thrive in a collaborative environment and work effectively with diverse teams across the organization. Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude.
• Lifelong Learner: Possess a strong desire to stay updated on the latest security trends and threats.
• Covid-19 vaccine is required – reasonable accommodations will be considered. (please include as last bullet)

What You Can Expect
Working Conditions

• Work is performed in an office environment with low to moderate noise levels.
• Occasional lifting of up to 20 pounds.
• Position requires regular, continuous use of computer.
• Position requires regular sitting and standing.
• Position requires regular interaction with team members through the following methods: in-person, phone, WebEx, Slack, or email.
• May require occasional travel.
• This is a hybrid position; employees are expected to be in the office three days per week (Monday, Tuesday, and Thursday) with the option of working remotely two days (Wednesday and Friday).

Benefits

The compensation range for this position is $70,000 - $80,000 annual salary.

PlanetArt offers a comprehensive benefits package, including:

• Health, Dental, and Vision Insurance
• Life Insurance
• 401(k) with matching
• Excellent Work/Life Balance – Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays
• Employee Product Discounts