Senior Accounts Receivable Specialist

Embark on a transformative career with Safran Passenger Innovations, where we are forging an unparalleled in-flight entertainment ecosystem. As an innovative company we design and engineer world-class In-Flight Entertainment and Connectivity (IFEC) solutions. Our products are constantly evolving, solving complex media distribution, playback, and networking problems in a secure, demanding on-wing environment. Safran IFEC products are utilized by many of the world’s premier air carriers. Step aboard and help us by creating the best in-flight experiences for today and beyond!

Job Summary:

The Senior Accounts Receivable Specialist is responsible for all transactional and reporting activities related to Accounts Receivable, including B2B collections, customer billing, cash application, and reporting within their assigned portfolio of customer accounts. This individual plays a key role in managing customer accounts and ensuring timely and accurate collections. They will work closely with cross-functional teams, such as Program Management and Sales, to address customer issues and maintain strong relationships. The position requires the ability to handle multiple tasks, work independently, and maintain effective communication across teams. 

Duties and Responsibilities:

• Issue customer invoices credit notes and remit via email or customer portal 
• Apply customer payments to the appropriate accounts and invoices 
• Generate and send statements of account to customers 
• Perform bank reconciliation daily 
• Analyze customer payment deductions and resolve any discrepancies 
• Initiate and manage B2B collection efforts, collaborating with customers and internal teams to ensure timely payments and resolve past-due balances 
• Respond promptly to customer and internal inquiries 
• Conduct thorough reviews of accounts receivable aging reports and escalate overdue accounts for resolution 
• Analyze the root cause of past-due balances and coordinate the collections effort with other departments (Program Management, Repairs, Sales…) 
• Participate in weekly collection meetings and present the status of customer accounts within their assigned portfolio of customers 
• Effectively manage the shared Accounts Receivable email inbox mailbox 
• Assist with audits, providing supporting documentation as needed 
• Collaborate with internal teams on process improvements and ensure customer needs are met 
• Participate in month-end closing activities, special projects, ad-hoc analysis, and reporting as needed 
• Perform other job-related duties as assigned 

Requirements

• Bachelor’s Degree in Accounting, Finance, Business Administration, or equivalent years of experience in a related field 
• 3+ years of experience in Accounts Receivable or a similar role
• Experience in B2B collections 
• Knowledge of generally accepted accounting principles (GAAP) 
• Proficiency in Microsoft Excel and accounting software systems (Experience in Microsoft D365 a plus) 

Benefits

The starting pay range for this position is $25.00 to $29.00 per hour, however, base pay offered may vary depending on the level of the position, skills, experience, job-related knowledge, and location.

In addition to a comprehensive package of health benefits that include company contributions, Safran Passenger Innovations offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to:

• A home allowance to elevate your home workspace
• Discretionary bonus program
• Future financial security with a 401(k) program with company match
• Paid time off covering vacations, personal time off and sick days, capped off by an exciting year-end holiday shutdown