Senior Contracts Manager

Location: Los Angeles or SF 

Salary: $85,000/yr - $95,000/yr

Organization Overview 

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veteran services, and healthcare sectors. 

In short, we do good work. 

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.    

Position Summary 

Brilliant Corners’ Operations Department is extending its impact and systematic approach to support all agency operations at a statewide level. The new Senior Contracts Manager will create and implement a vision to expand the department’s contracting, compliance, and invoicing oversight. They will work under the direction of the Associate Director of Contracts, Budgeting, and Compliance, and will collaborate regularly with regional Program Directors, Housing Services staff, Property Management and Housing Development leads, and may liaise with the agency’s Program Operations, Finance, and Data & Technology teams.  An in-depth understanding of contracting, budgeting, and invoicing in a non-profit setting, preferably within housing services, is essential. This role requires a champion of customer service, project management, and cross-departmental collaboration, exemplifying a solutions-oriented mindset in all interactions with funders and stakeholders throughout California.   

The Senior Contracts Manager may support agency-wide policymaking and will embody Brilliant Corners’ commitment to social justice and the advancement of Diversity, Equity, Inclusion, and Belonging (DEIB).  Brilliant Corners is an equal-opportunity employer and welcomes candidates from diverse backgrounds who are inspired to lead with conviction, expertise, and a collaborative spirit in the pursuit of our mission to provide housing solutions and transform lives.    

Position Responsibilities 

Contracts Management: 

• Lead and oversee the management of all contracts related to Brilliant Corners’ operations. 

• Develop and implement standardized templates, terms, and conditions for contracts to ensure consistency and compliance. 

• Monitor and ensure quality control and risk management in all contractual agreements. 

 System Design and Improvement: 

• Improve tracking, quality control, and risk management for our existing and future contracts. 

• Support the Associate Director of Contracts, Budgeting, and Compliance to enhance existing systems to provide more consistent practices around templates, terms, payments, and compliance. 

• Implement integrated technological solutions to streamline agency operations. 

 Budgeting, Invoicing, and Financial Oversight: 

• Collaborate with stakeholders on program budgeting and invoicing to ensure accurate and effective allocation of resources. 

• Support with monthly staffing allocations and invoicing to maintain fiscal responsibility and accuracy. 

• Work closely with stakeholders to ensure timely and accurate invoice submission. 

 Grants Management: 

• Support with spend-down reporting, ensuring fiscal compliance and efficient sub-contracting processes. 

• Provide support to ensure that grant requirements are met and reported accurately. 

 Team Leadership: 

• Lead a Contracts team throughout the state, providing guidance and support. 

• Foster a collaborative and high-performing team environment, encouraging professional growth and development. 

• Ensure that team members are aligned with organizational goals and objectives. 

 Stakeholder Collaboration: 

• Liaise with regional Program Directors, Housing Services staff, Property Management, Housing Development leads, and other stakeholders to support the Associate Director of Contracts, Budgeting, and Compliance in achieving fair and balanced contract terms. 

• Promote cross-departmental collaboration to achieve operational excellence. 

 Operational Standardization: 

• Support operational standardization across all agency operations statewide. 

• Ensure implementation of best practices and compliance with organizational policies and external regulations. 

• Continuously evaluate and improve operational processes to enhance efficiency and effectiveness. 

Requirements

Professional Experience 

• At least 3 years working in social justice, human services, non-profit management, healthcare, public policy, or business.  

• At least 3 years building and managing a team. 

• At least 3 years of contracts management experience. 

• At least 3 years of budget management and invoicing experience. 

• At least 3 years of grant procurement experience. 

• Demonstrated leadership as evidenced by increasing levels of responsibility and management over the course of the candidate’s career. 

​ 

Knowledge, Skills and Abilities 

• Familiarity with principles of accounting, business process improvements, and government contracts 

• Comfort with using data to improve systems and drive decision-making. 

• Proficiency with MS Outlook, Word, PowerPoint and Excel required.  Experience with databases such as Salesforce preferred. 

• Strategic, global thinking with an orientation towards inclusive design and decision-making; able to not only develop good solutions, but perhaps more importantly, design and implement transparent processes by which a group makes and implements decisions.  

• Demonstrated leadership in building a team. 

• Good communication skills. 

• Able to collaborate with managers and directors to develop holistic program approach. 

• Creative, problem-solving approach. 

• Ability to refine systems and processes with an eye towards the “big picture.”  

• Excellent organizational, project management, and planning skills. 

• Solid team leader who is able to work well on projects and under pressure. 

• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally responsive services and work effectively in cross-cultural situations. 

• Ability to utilize critical thinking skills in decision-making and good independent judgment. 

• Intacct software experience preferred but not required 

Core Competencies 

• Strategic Agility: Future-oriented, strategically coordinates resources and stakeholders to optimize support, proactively navigating challenges through planning and critical thinking 

• Process Management: Excels at developing and organizing efficient workflows, measuring key aspects, and simplifying complex processes to maximize resource utilization 

• Building Effective Teams: Builds cohesive, high-performing teams through collaboration, positive culture, coaching, cross-functional work, and recognition of successes 

• Functional/Technical Expertise: Possesses advanced functional/technical skills of direct reports, enabling high-level task accomplishment, optimal partner support, and team development 

Organizational Values 

• Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.  

• Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.  

• Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. 

Physical Requirements 

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. 

Salary range for this position is $85,000/yr - $95,000/yrannually. This position is being offered at $85,000/yr - $95,000/yr annually. 

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Benefits

• Health Care Plan (Medical, Dental, & Vision) 

• Retirement Plan (With 5% Match) 

• Life Insurance (Basic, Voluntary and AD&D) 

• Paid Time Off (Vacation, Sick & Public Holidays) 

• Family Leave (Maternity, Paternity) 

• Short Term & Long-Term Disability 

• Training & Development 

• Wellness Resources 

• Hybrid Work