Senior Systems Engineer, Cloud Services

San Diego International is built upon the vision that every team member has a stake in bringing our “Good Feelings, Nonstop” brand to life for every passenger and fellow employee. Here at the Airport Authority, we love San Diego as much as we love flying, and we see our airport as an extension of the always friendly and sunny city we call home. If you’re looking for a team that values each other, does great work, and most importantly, has a lot of fun along the way, we invite you to apply today.

The Information & Technical Services Department has an opportunity for a Senior Systems Engineer, Cloud Services. The ideal candidate will be detail oriented and have experience with design, implementation, and managing enterprise systems; diagnoses and resolves routine to highly complex issues; monitors and verifies integrity and availability of infrastructures, resources, and key processes; analyzes capacity and performance and makes upgrade recommendations; develops detailed diagrams, architecture documentation, and standard operating procedures. Enjoy a flexible telecommuting schedule (3 days remote, 2 days on-site) as you support these functions:

• Designs, implements, supports all the enterprise applications, hardware, software and manages a mixed environment of Microsoft, VMWare, and vendor appliance solutions; maintains remote systems and vendor relationships with offsite cloud service provider; assesses and recommends solutions to improve performance; automate tasks; maximizes capacity and resiliency; applies operating system patches, firmware updates, and vulnerability remediation according to cyber security best practices.
• Designs, implements, and supports the follow technologies:
• Microsoft Windows Server 2016, 2019, and 2022 Operating system
• Microsoft Active Directory, Microsoft Azure services, Azure AD, Intune, MDM, O365, AWS Cloud services, EC2, Cloud hosted systems
• VMware Vsphere, VCenter, ESXi hypervisor, Dell VxRail
• Support and manage 3rd party software: Force Point, SolarWinds, Barracuda (spam filtering and WAF), Infoblox, Cohesity
• Analyzes, troubleshoots, resolves complex system hardware and software issues; increases systems efficiency, accuracy, and consistency, using automation and other scripting tools; ensures disaster recovery and data integrity by maintaining local, off-site, and immutable backup copies; verifies completion of scheduled nightly backup jobs; develops and executes contingency and disaster recovery plans.
• Maintains cybersecurity solutions including antivirus, anti-malware, web content filters, multifactor authentication, email filters and data encryption; partners with internal and external auditors to conduct vulnerability assessments, penetration tests, and audits.
• Monitors and analyzes the performance of systems, verifies integrity and availability of all server resources, systems, and key processes; analyzes systems capacity, configures systems, and makes upgrade recommendations.
• Develops system administrator procedures and documentation for managing operating systems and host-based applications; maintains Active Directory group policies, user accounts, profiles, and access privileges; manage Microsoft Intune and Azure AD, creates virtual private network accounts for external access; maintains the internal certificate authority, external SSL certificates, and DNS records; participates in a rotating 24x7 On-Call schedule for critical systems; performs related duties as assigned.
• Mentors, coaches, and helps to develop more junior staff members. Works collaboratively and effectively with all stakeholders and vendors.

Competencies

• Critical Evaluation: Ability to exercise independent discretion and judgment to analyze and define a problem, evaluate alternative solutions, and identify an optimal solution; listens and clarifies information as needed.
• Communication: Effectively exchange information with stakeholders through various avenues, including but not limited to verbal, written, facilitation, and persuasion.
• Judgement & Decision Making: Ability to use appropriate judgement and confidentiality in selecting procedures, conducting transactions with other departments, vendors and the public and solving non-routine problems based on experience-based knowledge.
• Customer & Personal Service: Provides assistance and support to internal and external stakeholders on a diverse and specialized range of IT related functions with a timely, friendly, and welcoming demeanor.
• Project Coordination: Ability to determine appropriate measures to achieve project goals and prioritize the measures; able to fully engage project participants to deliver an acceptable result in the time allocated.
• Leveraging Technology: Proficient in wired, wireless, local and area wide network systems.

Requirements

Experience & Education**:

• Five years of progressively responsible experience in information Technology and associated systems, networking, or security systems of which one year of experience was serving as a project lead or supervisory capacity over complex technical assignments. and/or equivalent combination of training and experience.
• Bachelor’s degree with a major in computer science, management information systems or a closely related field.

Preferred, but not required certifications:

• Microsoft Azure Administrator (AZ-104), Microsoft Certified Windows Server Hybrid Administrator Associate (AZ-800, AZ-801), Microsoft 365 Certified Fundamentals (MS-900), CompTIA Network+, CompTIA Security+, VMware Certified Professional (VCP), ITIL.

The hiring salary is a minimum of $113,702.

Application will be accepted through June 12, 2024.

**Lacking some of the skills or experiences we've listed? No worries! Here at the San Diego International Airport, we're on a mission to cultivate a workforce as dynamic and diverse as the community we serve. While certain roles may require specific qualifications, we understand that talent comes in many forms. Some of our positions may not require specific degrees, and we're always open to individuals who bring a willingness to learn and a commitment to excellence. If you think this could be you, we encourage you to apply, and even if this position isn't the right role for you, we will add you to our database to consider for other opportunities in the future that align with your unique knowledge and skills. There's a chance we have the perfect spot for you to land!

EEO Statement

It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities.

Physical & Mental Demands

Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation. If you need any form of accommodation during the recruitment process, please inform the Talent Acquisition Partner (Recruiter).

Under California Government Code Sections 3100 - 3109, public employees are designated disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as they may be assigned to them by their employer or law.

The salary range for a Senior Systems Engineer is $97,181 - $155,489.