Slack Administrator

Multi Media LLC is a forward-thinking innovator in the content-creator community that operates many subsidiaries. Chaturbate is our industry-leading flagship product, serving 600 million users through live broadcasts daily. We commit to delivering a safe and engaging online experience to our diverse community.

We're looking for a highly skilled and proactive Slack Administrator to work remotely with our IT Operations team. This role is crucial for managing our Slack Enterprise Grid environment and overseeing a variety of enterprise tools to enhance communication, collaboration, and productivity.

Responsibilities:

What You’ll Do:

• Workspace Management – Manage Slack user accounts, create/organize channels for different teams and projects, and set up integrations with other applications used in the company. 
• Security & Compliance – Implement security best practices to protect sensitive information and own DLP & PII management. 
• Adoption & User Experience – Develop internal documentation for Slack usage and encourage user engagement and adoption of best practices.
• Optimization & Reporting – Analyze usage data, generate reports on user activity/engagement, and recommend ideas for improvement.
• Internal Communication – Create and disseminate IT notifications to various teams within the company.

Requirements

What We’re Looking For:

• 2+ years of experience managing Slack workspaces in an Enterprise Grid environment.
• 2+ years managing SaaS applications in a business environment.
• Expertise in Slack functionality, features, administration tools, and API capabilities.
• You’ve worked with SaaS management platforms, ideally BetterCloud, and Google Workspace products.
• Strong organizational, problem-solving, and communication skills, with a proactive mindset.
• Knowledge of SOC 2 Compliance

Bonus Points:

• You’ve worked with scripting languages (e.g., Python, PowerShell) or integration platforms (e.g., Zapier) for automating tasks and workflows.
• Experience with Slack Canvas, Workflow Builder, and developing internal IT/SaaS policies.
• You are familiar with other SaaS management tools (e.g., BetterCloud, Zylo) and ITIL frameworks.
• Experience transitioning users from Zoom to Meets/Huddles and proficiency in Google Administration.
• Experience with API integrations between SaaS applications.

Benefits

The Base Salary range for this position is $70,000 - $80,000 annually. This range reflects base salary only and does not include additional compensation or benefits. The range displayed reflects the minimum and maximum range for a new hire across the US for the posted position. A candidate's specific pay will be determined on a case-by-case basis and may vary based on the candidate's job-related skills, relevant education, training, experience, certifications, and abilities of the candidate, as well as other factors unique to each candidate.

What You’ll Get: 

• Fair and competitive base salary
• Health, Vision, Dental, and Life Insurances for you and any dependents, with policy premiums covered by the Company
• Long & Short term disability insurance
• Unlimited PTO 
• Annual Year-End Company Closure
• Optional 401k with 5% matching
• 12 Paid Holidays
• $125/week food and grocery stipend via Sharebite
• EAP and Employee Recognition Programs
• And much more

Multi Media, LLC is an equal opportunity employer and strives for diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage people from underrepresented groups to apply!