Student Government Office Assistant

Definition and Purpose 

Under the direct supervision of the Administrative Assistant II – Student Government, the Student Government Office Assistant provides clerical, administrative, and event support to the Student Government program area. This position is responsible for a high volume of diverse requests and is expected to be a resource to all patrons.  

ASI is committed to supporting the aspirations of the University Learning Objectives. Our employees are expected to make reasoned decisions based on ethics, respect for diversity, and an awareness of issues of sustainability.  Additionally they will work productively as individuals and in groups while communicating effectively. 

Requirements

Educational Requirements and Qualifying Experience 

• Must be a currently enrolled student at Cal Poly with a minimum of 6 units.  Graduate students must carry 4 units at Cal Poly. 
• Ability to be highly organized and have good planning skills 
• Excellent oral and written communication skills 
• Previous general office or clerical experience preferred 
• Reliable, self-motivated and works well with minimum supervision 
• Ability to perform multiple tasks simultaneously 
• Awareness of safety concerns and risk management 
• Experience working with high volume, fast-paced environment 
• Previous customer service experience preferred 
• Knowledge of Windows based computer systems required (Microsoft Office); strong Excel skills required for Student Office Assistant positions 
• Awareness of and appreciation for individual uniqueness and diversity 
• Ability to make routine decisions based on specific criteria/guidelines 
• Ability to be flexible and adapt to change 
• Ability to have a high level of attention to detail 
• Ability to work cooperatively with others or independently, as the situation requires 
• Ability to work with diverse populations and those with special limitations or needs 

Supervisory Responsibilities 

• None 

Essential Duties and Responsibilities 

• Assist patrons with issues related to all aspects of ASI Student Government  
• Knowledge of all programs, services, and amenities within ASI 
• Maintain a welcoming environment for all visitors and staff members 
• Handle confidential information according to ASI policies and procedures 
• Provide quality customer service  
• Provide positive public relations, program promotion and policy education to staff and customers 
• Keep accurate records and ensure accurate data entry 
• Adhere to ASI departmental policies and procedures 
• General office assistance (word processing, filing, mailing, copying) 
• As required, position will ensure that financial paperwork submitted includes the information necessary for processing 
• Applicable computer program knowledge for work area 
• As requested, will assist with supply ordering 
• Maintain knowledge of all current activities and upcoming events within ASI 
• Maintain prompt hours and follow attendance procedures 
• Attend all mandatory meetings, workshops, and retreats 
• Keep work areas neat and organized 
• Assist with special projects 
• Maintain familiarity with evacuation plan for work area 
• Other duties as assigned 

Specialized Duties and Responsibilities 

• Perform data entry. Review for accuracy, log, and track financial paperwork. 
• Process Payment Request Forms 
• Process travel arrangements  
• Make arrangements for Student Government meetings 
• Update Student Government digital display with events, meetings, and campus information 
• Track and update Student Government activity log 
• Research other university’s Student Government programs and services 
• Assist in the development of ASI Student Government procedures and standards guidelines 
• Provide support for ASI Student Government recruitment and elections 
• Provide support for Student Government events including preparation of production schedules, supplies and day of event needs 

Other Duties and Responsibilities 

• The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in ASI policy as a condition of their employment. 

Diversity, Equity, & Inclusion 

• Recommend and support practices intended to eliminate racial, gender, or any other form of bias in processes, policies, and procedures 
• Demonstrate awareness of one’s own biases, comfort levels, and various aspects of diversity, equity, and inclusion (DEI)  
• Demonstrate effort to understand each person’s individual and collective role in creating inclusive environments 
• Participate in trainings and activities provided by ASI as it relates to diversity, equity, and inclusion 

Period of Employment 

Employment with this organization is of an "at will" nature, which means that the employee may resign at any time and ASI may discharge the employee at any time with or without cause. 

Benefits

Compensation and Hours 

• Pay Range: $16.00-$16.00 per hour; maximum 20 hours per week. 
• Starting Rate: $16.00 per hour 

Requires summer availability

The Associated Students, Inc. is an Equal Opportunity Employer. 

Date revised: 11/29/2023