Sustainable Transportation Services Outreach Consultant

About Steer

We are Steer and we help people, places and economies thrive! Steer is an ambitious, friendly global employee-owned business consultancy specializing in transport, cities and infrastructure, with over 550 staff in 26 offices worldwide. We're big enough to be global, yet small enough to foster a warm and collaborative culture where every employee can have a meaningful impact.

We have an enduring commitment to generate success for our clients, ourselves and the communities we support. A commitment that ultimately improves the way people live, work and travel. We believe that actions speak louder than words, and therefore have annual measurable targets across all social impact areas, particularly DEI and sustainability. We have also committed to successfully operate as a Net Zero Carbon company by 2025, participating in the UN’s Global Compact.

For further information on Steer, please take a moment to review our website Steer | Helping People, places and Economies Thrive (steergroup.com).

About the role

Steer is one of the world’s leading independent consultancy firms working in the fields of multi-modal transportation and mobility. We have a well-earned reputation for providing an independent perspective on a wide range of urban transportation issues and delivering thoughtful, innovative and effective programming of the highest quality.

We are looking for a highly motivated individual with a transportation planning, outreach, or marketing background to act in a consulting role to support our contract to deliver outreach services for our client, the San Diego Association of Governments (SANDAG), and their Sustainable Transportation Services (STS) Employer Program (https://www.sandag.org/projects-and-programs/regional-initiatives/sustainable-transportation-services), a regional transportation demand management (TDM) program.

This position will work with Steer’s other STS team members and the SANDAG client team to help San Diegans understand their alternative travel choices and encourage them to reduce the number of trips they make driving alone, thereby reducing congestion and greenhouse gas emissions in the region.

This position is based in Little Italy in Downtown San Diego and will follow a hybrid workplace model including working from the office, working from home, and conducting business meetings at employer sites throughout San Diego County.

Please note that remote working from outside the San Diego region is not possible.

Responsibilities

• Organize events and plan alternative transportation campaigns at employer sites ranging from tabling to Lunch and Learns
• Use motivational and engagement strategies to entice employers to participate in the program and to encourage employees to try sustainable transportation options
• Support the STS team in developing and organizing various projects to encourage participation in the Employer Program
• Prepare and deliver presentations, survey analysis reports, and marketing materials
• Use spreadsheets, databases, and project management tools to ensure the efficiency and successful performance of the program, including:
• Tracking employer clients via Salesforce (CRM platform)
• Using Basecamp (project management platform) to manage individual and team tasks
• Using Microsoft SharePoint and Google Drive to manage shared program documents
• Interact and engage with approximately employers throughout the region

Key Skills

• Skills and experience in transportation planning concepts, the benefits of multi-modal transportation choices, sales/marketing, customer service, and/or approaches for engaging business managers and employees
• Communication skills, both written and oral
• Relationship building, networking skills and emotional intelligence

The ideal candidate will:

• be self-motivated and willing to take on new challenges
• thrive in a small team environment, be proactive and have a positive attitude
• have strong organizational and time-management skills
• effectively multi-task and use effective problem-solving abilities
• be flexible and creative to adapt to different situations to achieve results
• have excellent oral and written communication skills and be proficient with Microsoft Office

Work-life balance 

At Steer, we believe that a healthy work-life balance is paramount to long term success, which is why all employees seeking a full-time opportunity are encouraged to spend 60% of their time either in office or on-site with clients and why we aim to keep our employee’s typical work week to 40 hours, reflective of client needs. Hours, expectations, and exemption status will be determined for any applicant seeking a part-time opportunity.  

Compensation 

The salary range for all applicants are $64,000 to $75,000 USD.

Do be advised that this is an estimated benchmark salary of good faith for the State of California. All compensation may be subject to change as skills, abilities and internal equity are taken into account.

Steer is committed to ensuring that all its employees are compensated a fairly and at a competitive rate. All initial compensation, regardless of location, may be subject to change as skills, abilities, internal equity and geographic location are taken into account. 

In addition to base salary, all employees will be eligible for an annual discretionary performance bonus. Please review the benefits section for more information on total reward. 

Steer reserves the right to ultimately pay more or less than the posted range and offer additional compensation.

Requirements

• Up to 4 years of experience in a related field such as transportation planning, urban planning, marketing, communications/outreach, or public relations
• This position will require the use of a personal vehicle
• Business travel will be required throughout San Diego County
• Experience with Salesforce, Basecamp, and SharePoint platforms is not required, but would be an asset
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Benefits

For our US applicants, we offer a competitive package of benefits including private medical, dental, and vision insurance, commuter benefits, a group Share Incentive Plan, a 3% 401k contribution and a discretionary yearly bonus based on annual compensation (dependent upon individual and company performance).

Additionally, we offer 20 vacation days, 9 paid holidays, 3 floating holidays, 10 paid sick days, and a bi-annual performance review process.

Steer is an equal opportunity employer and welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation, now or throughout your employment, please let us know.

In our commitment to inclusivity in the workplace, Steer has welcomed the creation of various Employee Resource Groups, dedicated to ensuring the support, progression, and well-being of all employees. For more information, check out our social responsibility page Our social responsibility | Steer (steergroup.com).

Our evaluation processes are designed around merit and capability. We don’t select people on the prestige of their educational establishments or other background information. Our interviewers are trained on how to manage selection processes fairly and without bias, and to conduct processes which do not selectively appeal more to one or more demographic to the detriment of any others.

We understand that some may be dissuaded to apply based off their compatibility with the job description. That being said, we know that not everyone is a perfect match on paper and encourage anyone to apply regardless of how much their work experience directly relates to listed requirements.

Part-time and flexible working applications will be considered.