Virtual Appointment Setter - Entry Level

Plumber Brother is seeking a motivated and enthusiastic Virtual Appointment Setter to join our growing team. This entry-level position is perfect for individuals looking to kickstart their career in a dynamic and supportive environment. As a Virtual Appointment Setter, you will play a crucial role in our customer engagement strategy by scheduling appointments between our clients and our skilled plumbing professionals.

Responsibilities

• Conduct outbound calls to potential customers to set appointments for plumbing services.
• Follow up with leads to confirm and remind them of scheduled appointments.
• Maintain an organized database of customer information and lead status.
• Provide accurate information about our services to potential clients in a friendly manner.
• Collaborate with the customer service team to ensure seamless communication and support.
• Monitor and report on appointment setting metrics to improve performance.

Requirements

• High school diploma or equivalent; some college experience preferred.
• Strong verbal communication skills, with the ability to engage potential customers.
• Basic knowledge of Microsoft Office and other computer applications.
• Ability to work independently and manage time effectively in a remote setting.
• Positive attitude with a willingness to learn and grow within the company.
• Previous experience in customer service or sales is a plus but not required.
• Reliable internet connection and a quiet workspace for making calls.

Benefits

• Competitive Salary:Attractive compensation based on experience and skills
• Flexible Schedule:Enjoy the freedom of a remote work environment with flexible working hours
• Health and Wellness:Comprehensive health, dental, and vision insurance plans
• Retirement Savings:401(k) plan with company match to help you save for the future
• Professional Development:Opportunities for ongoing training and career growth
• Paid Time Off:Generous PTO and holiday leave to support work-life balance
• Technology Stipend:Financial support for home office setup and equipment
• Team Culture:Engage in regular virtual team-building activities and maintain a supportive work environment