Virtual Chat Assistant
Doppler Automotive
Oceanside, california
Job Details
Full-time
Full Job Description
Doppler Automotive empowers businesses to optimize foot traffic through the seamless integration of digital and live channels. Leveraging our vehicles as your most effective tool, engage consumers on their terms, driving sales and enhancing brand visibility. With our tailored solutions, connect with your target audience effectively, ensuring a dynamic presence in today's competitive market.
Job description
Are you enthusiastic about assisting others and possessing the necessary critical thinking and technical skills to steer customers towards appropriate solutions? If you are keen on obtaining valuable customer service experience and knowledge, we present you with the ideal opportunity to join us as an Online Live Chat Assistant. As an Online Live Chat Assistant, your primary responsibility entails delivering exceptional customer support through live chat on both our website and social media platforms.
Location: Remote, primarily targeting candidates within the United States
Benefits
Rate: $24 per hour
Hours per week: Flexible, ranging from 5 to 40 hours
Responsibilities
Embark on a rewarding career as a Customer Support Chat Agent, where you will play a crucial role in addressing the needs of online customers
In this position, you will provide accurate information, assist with order placements, and effectively resolve any customer concerns
What You Will Be Doing: As a live chat assistant, you will engage with customers by responding to live chat messages on a business’s website or social media accounts
This includes answering questions, providing sales links, and offering discounts
Requirements
- Access to a device that can effectively utilize social media and website chat capabilities (such as a phone, tablet, or laptop)
- Demonstrated capacity to work autonomously
- Proven ability to accurately adhere to comprehensive instructions
- Available for a minimum of 5 hours per week
- Dependable internet connection
Benefits
- Retirement Plan (401k, IRA)
- Training & Development
- Work From Home
- Wellness Resources