Director of Risk & Claims

About Vorto

Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers and create more jobs across all players in B2B transactions. We operate in a very fast-paced and nimble environment that is highly focused on a team-first, accomplishment-oriented culture that is passionate about the organization's success. Our products have been developed by a world-class engineering team that simplifies complex business problems. We encourage you to visit our careers page and read this blog post to learn more about our culture.

About the Role

Are you passionate about leading operational excellence in an entrepreneurial and dynamic work environment? Are you yearning for an opportunity to utilize your creativity to grow a scaling process?  We are looking for a Director of Risk and Claims to join us on our journey to facilitate a digital revolution in the B2B supply chain.

The Director of Risk and Claims Is responsible for developing and maintaining effective and efficient risk management, claims mitigation, and loss prevention programs. Efforts are geared toward ensuring that operational risks, when weighed against business opportunities, are well managed and acceptable. This position supports insurance placement and the insurance program generally and supports safety initiatives by ensuring meaningful and accurate reporting.

Essential Duties and Responsibilities:

●        Analyzes data and reports on results. Maintains oversight on accident intake and claims processes at all levels.

●        Reviews and evaluates contracts and proposed insurance language for compliance.

●        Accountable for oversight of the Independent Contractor (Owner Operator) insurance program, including policy placement, staff education, reporting internally and externally

●        Manages all aspects of the COI program.

●        Accountable for execution and oversight of various month end financial processes associated as needed by management and/or accounting.

●        Ensures proper vetting is established and maintained regarding motor carrier onboarding at the brokerage. 

●        Classifies motor carriers based on eligibility for specific freight.

●        Creates and implements audit programs to ensure proper vetting is routinely completed and results escalated to management. 

●        Supports progressive discipline program for motor carriers contracted to LoHi.

●        Analyzes claims, loss and accident history and identifies methods to eliminate, minimize or indemnify risks.

●        Establishes and maintains a meaningful set of Key Factor Metrics to accurately measure the performance of the claims processes.

●        Oversees insurance claims processes including monitoring insurance company claims departments and TPA performance. 

●        Creates and maintains strong management controls for daily, weekly, monthly, quarterly and year-end data collection, reporting and various reporting processes.

●        Anticipates and protects from legal risks involving the enterprise.

●        Participates in tasks of a highly sensitive and complex nature.

●        Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of claims.

●        Oversees an effective litigation hold program.

●        Accountable for information shared via discovery.

●        Accountable for creating and maintaining management controls on critical data integrity issues.

●        Accountable to identify and escalate new exposures and/or opportunities without direction.

●        As requested, participates in the identification, response, implementation of corrective action plans.

●        As requested, supports other departments’ activities through research, contract / rule, and regulatory interpretations and recommendations.

●        Hires, coaches, supports, manages & trains staff.

●        Other duties and special projects as assigned

Requirements

●        Proven knowledge of insurance concepts, insurance contract interpretation and layout, principles and practices

●        Proven in-depth knowledge of law and regulations as related to Property and Casualty insurance products.

●        Flexibility To travel regularly, sometimes on short notice.

●        Effective public speaking and presentation skills

●        Strong attention to detail

●        In-depth knowledge of laws and regulations applicable to corporations in general, and, specifically, to trucking/transportation companies

●        Proficiency in Microsoft Office (outlook, excel, word)

●        Demonstrate a strong sense of urgency in all projects and an ability to prioritize and re-prioritize as necessary.

●        Ability to multi-task projects and required tasks in an organized fashion

●        Ability to work in a team environment as well as self-motivated in individual projects

●        Ability to communicate both verbally and written to all levels of the organization

Educational/Experience Requirements:

●        Associates or bachelor’s degree (B.A.)

●        10 years business, accounting, finance, or related experience and/or training

Compensation:  $150-170k

Benefits

At Vorto we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers. 

We offer a competitive benefits package as well as numerous additional perks, including:

●        Competitive compensation package

●        Paid Time Off and Holidays

●        Health, Dental and Vision Insurance

●        401(k) retirement plan with company match

●        Flex and Health Savings Plans

●        Company-paid life and short-term disability insurance

●        Company-paid parking or RTD pass

●        Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance

●        Tuition Assistance

●        Employee Assistance Program (EAP)

●        Free or discounted legal program

●        Product & Services Discount Program

●        Modern office space in downtown Denver with daily coffee, tea, drinks & snacks

●        We supply the industry's best hardware and productivity software.

Vorto is an Equal Opportunity Employer.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.