Order Fulfillment Team Member

The primary responsibilities of the Order Fulfillment Team Member include: managing all aspects of StoneAge’s manufacturing and order fulfillment material flow, inventory control, shipping, and receiving. The team member will pull, issue, stock, receive, and ship StoneAge products. This position will also maintain an accurate accounting of material while exceeding customer (both internal and external) expectations. The Order Fulfillment Team Member is expected to change gears quickly, flexing into any order fulfillment position as needed, for additional resources or coverage.

The ideal candidate will have desire to constantly meet challenges and improve—accuracy, quality, processes, production, efficiency, and personal growth will be top priorities. Additionally, the ideal candidate must be coachable, trainable, hardworking, honest, dependable, and professional—a team-oriented individual who can maintain a positive attitude while working in a high-paced environment. The Order Fulfillment Team Member shall exemplify and foster the StoneAge OWN IT mindset, values, and self-leadership principles.

The starting pay for this position is $20.00 and reports to the Order Fulfillment Manager.

Requirements

ESSENTIAL FUNCTIONS

• Work closely with other Order Fulfillment Team Members to complete daily requirements.
• Meet hourly priorities by practicing excellent communication.

• Learn StoneAge’s ERP and Handheld Scanning system. This software is critical to all aspects of Order Fulfillment.
• Pull, issue, receive, and stock work orders for assembly teams.
• Stock inventory flowing out of the Receiving and Quality Control departments.
• Receive inbound packages and materials from UPS, FedEx, and Freight Carriers.
• Generate and maintain correct inventory shelf labels.

• Perform and record inventory cycle counts.
• Evaluate and report inventory discrepancies.
• Pick, double check, pack/palletize, and ship customer orders in the ERP system while maintaining 99.5% order accuracy and on-time shipping metric.
• Maintain and improve picking accuracy.
• Prioritize shipping workload to meet carrier deadlines using Order Consolidation Dashboards.

• Work closely with the sales team to provide freight quotes and answer shipping inquiries.
• Demonstrates the StoneAge Continuous Improvement Mindset - identify and implement improvement opportunities. Drive continuous improvement daily.
• Perform ongoing evaluations of warehousing needs. Communicate space, facility, and work environment requirements.
• Demonstrates the “Own It” mindset

• Be a Great Teammate

• Practice Self-Leadership
• Deliver on the StoneAge Assurance Promise

• Perform other duties as assigned.

KNOWLEDGE AND TRAINING REQUIREMENTS

The Order Fulfillment Team Member must understand and/or demonstrate the following:

• StoneAge’s ERP and Handheld Scanning systems.
• Proficiency with computers and various software, especially the Microsoft Office Suite (Excel, Word, Outlook).
• Procedures for First-In, First-Out (FIFO) inventory method.

• Exhibit flexibility and agility to meet internal and external customer needs.
• Continuous improvement mindset.
• Positive and proactive team member.
• Commitment to a “Safety First” culture.

OTHER INFORMATION

• Must be able to stand for extended periods of time.
• Must be able to lift heavy loads (often 50 lbs.) using proper lifting techniques.

• Extended working hours may be needed at peak times or when short staffed.
• Prior domestic and international shipping and freighting experience a plus.
• Prior warehousing experience a plus.
• We value the diversity of the people we hire and serve. Diversity at Our Company means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

THE ORDER FULFILLMENT TEAM CULTURE

• We are passionate about customer service.
• We are a hardworking, trustworthy, team that brings 100% everyday – you’ll never hear “it isn’t our job”.
• We are agile, embrace change, strive to be our best, and think creatively to solve problems.
• We bring joy, fun and humor to our daily work. Attitude is contagious, we try to leave behind a positive one.

• We listen to understand, respect others, and collaborate.

Benefits

StoneAge offers a comprehensive benefits program that includes:

• Group health, dental, and vision insurance
• Life insurance
• Long-term disability insurance
• Paid time off
• Paid holidays
• 401(k) plan with a guaranteed match
• Paid parental leave
• Wellness rewards program, and much more!

Even more excited, we are an employee-owned company with profit-sharing and an Employee Stock Ownership Plan ("ESOP"), in which shares of company stock are allocated to eligible employees each year.

Our "Own It" mindset captures what many of us consider the biggest benefit of all: a highly engaged, collaborative workplace where everyone matters and every employee makes a significant impact.

Please visit our website at www.stoneagetools.com to get a better sense of our company and our employee-owned culture!