Outbound Software Consultant

About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the #1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A little about the role…

As an Outbound Software Consultant team member in our Denver office, you’ll actively support the sales organization by seeking new business opportunities. You will generate leads primarily through outbound activities that include phone calls, emails, and custom-built automated cadences. Outbound Software Consultants are responsible for having a working knowledge of the competitive landscape and should have a strong ability to compare and contrast competitors' product features with those from Procare.

What You Will Do…

• Conduct outreach to potential new clients via phone, email, other methods of communication
• Use Salesforce daily to manage pipelines and communications
• Manage the prospecting, scheduling, and communication around new lead appointments
• Provide a great customer experience that aligns with the core values of Procare
• Maintain regular contact with prospective clients to meet their needs
• Respond to potential client complaints and resolve issues, ensuring you communicate appropriately across departments and with your manager
• Keep accurate data about your customer or prospect for clear understanding of the competitive landscape and the effective completion of a sale including implementation downstream
• Provide a weekly recap of total appointments created
• Review outbound content and metrics around current initiatives

Requirements

Our Ideal Candidate Will Have…

• Robust written and verbal communication skills
• Personable with an engaging phone and online presence
• Coachable and eager to grow and develop in your role
• Have a background in software or technology sales
• Experienced with managing books of business for SMB’s
• Able to clearly and concisely communicate complex technical aspects of software in simple terms
• Naturally curious and will recall what you learn about your prospects and customers in subsequent calls and emails
• A tenacious self-starter who is driven to meet and exceed their goals
• Detail-oriented with an ability to balance multiple requests and projects- you never miss a beat
• Consistently well spoken with a knack for interpersonal communication & relationship skills
• Actively listening skills
• Collaborative by default but you readily work independently to achieve personal and company goals
• Able to easily build trust & rapport in a short amount of time
• A Salesforce user

Benefits

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you
• HSA option with employer contributions of $50/month
• Vacation time, holidays, sick days, volunteer & personal days
• Paid Parental Leave
• 401K Plan with employer match and immediate vesting
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement up to $2,000/year and continued Professional Development
• Free access to our Employee Assistance Program with 24/7 live support
• Casual workplace environment
• Some meals provided
• Voluntary Pet Insurance
• Prime downtown location close to restaurants and entertainment
• Promote from within- excellent career paths

Salary

$55,000 + commission

Location

This position is based in our Denver, CO office. We are currently in a flexible hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Denver, CO office a few days a week.