Technical Writer

Job Title: Technical Writer

Location: Denver, CO

Do you love technology and helping organizations utilize that technology to become greater than they thought possible? Are you interested in serving your community and doing your part to keep your community, nation, and planet safe? At Kaseware you will have the chance to do all of that and so much more as a Technical Writer. Kaseware is a company that is changing the world of law enforcement and corporate security forever and, if you are up for a challenge, we would like you to consider helping us make the world a safer place.

The Technical Writer is responsible for working with internal teams to obtain an in-depth understanding of the product and the documentation requirement and then producing high-quality documentation that contributes to the overall success of our products.  You will join a team of talented employees and work collaboratively with developers, quality engineers, product managers, and customer operations team members to make our products easier to use.

Job Type: Full-time, exempt

Responsibilities and Duties:

• Create and maintain technical documentation for Kaseware
• Ensure accuracy and completeness of all technical documentation
• Write clear and concise explanations of complex technical concepts
• Develop and maintain document templates, style guides, and other resources to ensure consistency and quality in all documentation
• Continuously update and improve existing documentation to reflect software updates and changes
• Conduct thorough research to gather information and verify technical accuracy of documentation
• Meet tight deadlines and manage multiple projects simultaneously
• Communicate effectively with cross-functional teams to gather information and address any documentation needs
• Use industry-standard tools and techniques to create user-friendly and visually appealing technical documentation
• Stay up-to-date with industry trends and best practices in technical writing to constantly improve documentation processes
• Ensure all documentation adheres to company branding and style guidelines
• Proactively identify and suggest improvements to existing documentation and processes
• Collaborate with other technical writers to maintain consistency and quality across all documentation
• Take ownership of assigned projects and see them through to completion

Required Education and Experience: 

Bachelor’s degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines

Required Skills & Experience:

• 6+ years of proven experience in writing technical documentation
• Understand and explain complex technical concepts
• Strong research and analytical skills
• Excellent technical writing skills
• Ability to undertake multiple projects and deliver on tight deadlines
• Fundamental analytical and conceptual thinking skills
• Competency in Microsoft applications including Word, Excel, and Outlook
• Excellent planning, organizational, and time management skills
• Detail-oriented

Preferred Experience:

• Training experience in public safety, law enforcement, CAD, and/or RMS

Other Requirements:

• Language: English

Salary Range: $70,000-$90,000 per year

Benefits:

• Competitive salary and bonus program in an entrepreneurial environment
• Excellent health, dental, and vision insurance (70% company paid)
• Unlimited paid time off plan plus paid holidays
• 401k with company matching

About Kaseware:

Kaseware is a rapidly growing start-up located in the Denver metro area. We build state-of-the-art software for law enforcement and corporate security customers. We serve those that serve our communities and make our world safer.

Due to the nature of our business, you must be able to pass a full CJIS compliant fingerprint based background check, which is required for individuals needing access to criminal justice information (CJI).

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.