Health Club Manager

At Performance Optimal Health, we empower people to live better by bridging the gap between education and action.

We strive to better the lives of our clients, helping them achieve their health goals through the four pillars of optimal health: exercise, recovery, nutrition and stress management. Our best-in-class team members collaborate closely and daily to coordinate a personalized strategy that meets each individual’s needs. The talent of our team members is directly tied to successful outcomes.

Description

Overview:

We are seeking an experienced professional to lead our Premier Health Club in Norwalk, CT. As the Health Club Manager, you will be responsible for overseeing all aspects of operations, ensuring exceptional service, managing staff, managing and ensuring membership, numbers are achieved, developing fitness programs as required, upkeep and maintaining a safe environment. The ideal candidate possesses a passion for fitness, strong leadership skills, and a dedication to member satisfaction.

Key Responsibilities:

Customer Service:

· Ensure outstanding service for all members.

· Address inquiries and concerns promptly.

· Enhance the overall the premier member experience.

Fitness Program Development:

· Design a variety of fitness programs and or support its execution.

· Collaborate with instructors to create engaging workouts.

· Stay informed about industry trends.

Sales and Marketing:

· Develop strategies to attract and retain members.

· Promote membership packages and services.

· Participate in community events.

Operations Management:

· Oversee day-to-day operations.

· Maintain a clean, well-equipped facility.

· Develop efficient operational policies.

· Ensure safety, security, and risk management.

Staff Management:

· Recruit, train, and supervise staff or manage vendors and their employees as required.

· Provide ongoing feedback and coaching.

· Foster a positive work environment.

Financial Management:

· Develop and manage budgets.

· Monitor KPIs and financial metrics.

· Implement revenue-generating initiatives.

Requirements

· Bachelor's degree in Exercise Science, Sports Management, or related field (preferred).

· Previous experience in fitness center management.

· Certification in personal training or group fitness instruction (e.g., ACE, NASM, ACSM) is advantageous.

· Strong leadership and interpersonal skills.

· Excellent communication and customer service abilities.

· Proficiency in fitness equipment operation and maintenance.

· Knowledge of industry trends and best practices.

· Ability to multitask and problem-solve in a fast-paced environment.

· Flexibility to work evenings, weekends, and holidays.

Benefits

Benefits at a full-time status:

• Competitive Rate of Pay
• Medical/Dental/Vision
• 401K
• Growth potential within the organization.
• Access to facilities at all locations.
• Internal and External Discounts.
• Fun atmosphere

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.