Concierge Greeter/Valet, Palm Beach

About Atria:

Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world.

We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize the lifespan and healthspan of all our members through meticulous screening and tailored interventions to prevent, reverse, or manage all major chronic diseases.

Each member’s care is led by a dedicated Chief Medical Officer who collaborates on your behalf with specialists in cardiology, neurology, pediatrics, gynecology, endocrinology, performance and movement, and more. Our exceptional clinicians also work closely with the 60+ members of the Atria Academy of Science & Medicine, top experts in their respective fields who are available for rapid consults, support, and referrals.

Duties & Responsibilities:

The Concierge Greeter position at Atria Institute is a pivotal role in ensuring that every member's experience begins with a warm and personalized welcome and finishes with a supportive departure. As the first point of contact for members you will support the hospitality team in executing a seamless member experience with a high volume of arrivals, special administrative tasks, valeting vehicles, and the receiving of deliveries. 

ESSENTIAL FUNCTIONS:

• Greet each member by name with recognition and warmth upon their arrival to the lobby of Atria Institute. Creating a welcoming and friendly atmosphere, ensuring every member feels valued and comfortable.
• Liaise with the on-site valet company to ensure all Members vehicles are received and returned in a timely manner.

• Work closely with the General Manager of Hospitality Operations, and Atria care team to address member needs and preferences.

• Receiving incoming and outgoing packages
• Maintain the member library to ensure books are ordered, tidy, organized and available to Atria Members.

QUALIFICATIONS:

• Previous experience in a customer service or hospitality role, preferably in a healthcare or high-end service setting.
• Excellent interpersonal and communication skills.
• Keen attention to detail and the ability to provide personalized service to each member.
• A warm and welcoming personality, with a genuine desire to create exceptional experiences for Atria’s members
• This role requires a uniform.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the job. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Requirements

Job Requirements:

• Strong interpersonal skills able to manage multiple priorities at a time
• Must have Valet/ luxury driving experience
• Must be alert and attentive in a fast-paced environment
• Able to use MS Surface and Gmail to communicate, and use a browser for internet searches
• Ability to lift up to 50 pounds unassisted, bend, stoop and reach
• 100% on site in Palm Beach, FL

Atria requires all employees conducting in person work at its offices to be fully vaccinated against COVID-19 and submit proof of vaccination before their start date. If you are unable to be vaccinated for medical or protected religious reasons, you can seek a reasonable accommodation.

Benefits

Benefits

At Atria, we are proud to offer each full time employee of the Atria team:

• Excellent health and wellness benefits, 100% paid by Atria
• Time to give back and make an impact in underserved communities

Atria is proud to be an equal opportunity employer.  We do not discriminate against any employee or applicant on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.  Atria believes that diversity and inclusion among our team is critical to our success, and we seek to recruit, encourage, and retain the most talented people from a diverse candidate pool.