Receptionist/Legal Assistant

About Us

At Hancock Injury Attorneys, we are more than just a law firm. We are dedicated advocates, committed to helping clients navigate the challenges they face after an accident. Whether it’s a car accident, slip and fall, or another personal injury case, our mission is clear: to provide exceptional service through open communication, personalized attention, and a client-to-team ratio that ensures we can fully devote ourselves to every case.

At the heart of our work is a belief in balance—not just for our clients, but for our team. We are proud to maintain an environment where our team members can thrive personally and professionally, enjoying the work-life balance they deserve.

About You

As the first point of contact for our clients, you are more than a receptionist—you are the face and voice of our firm. You thrive in a role that demands initiative, organization, and an unwavering commitment to excellence in client service.

Whether you’re a recent graduate planning to attend law school or someone seeking a long-term career in the legal field, this opportunity is perfect for someone who is reliable, empathetic, and eager to make a difference. Your contributions will ensure our clients feel supported from their first phone call to the resolution of their case.

Your Responsibilities

Your day-to-day will include:

• Answering, screening, and forwarding calls using a multi-line phone system.
• Sorting and distributing mail.
• Scanning and electronically filing incoming documents.
• Supporting attorneys and team members with administrative tasks.
• Assisting paralegals with correspondence, organizing case files, and preparing legal documents under attorney supervision.

Requirements

What You’ll Need

• Experience: 2+ years in a receptionist/assistant role within a legal or professional office.
• Customer Service: 2+ years of experience providing exceptional client care.
• Skills: Strong time management, organization, attention to detail, and empathetic listening.
• Professionalism: Polished appearance and conduct.
• Education: Minimum Associate’s degree or equivalent experience.
• Language: Bilingual in Spanish is a plus.

Benefits

Why Join Us?

We value the well-being and growth of every team member. Here’s what you can expect:

• Competitive Salary: $40,000 - $43,000.
• Paid Time Off: Enjoy generous PTO and paid holidays.
• Retirement Benefits: A firm-matching contribution plan (up to 3%).
• Health Insurance: Comprehensive coverage.
• Paid Leave: Maternity/Paternity leave.
• Positive Environment: Non-smoking workplace.

Next Steps

We’re excited to hear from you! Please complete the requested assessments as part of your application.

Please Note:

• Direct inquiries to the firm, including agency inquiries, are not permitted.
• If you don’t hear from us, we have chosen to move forward with other candidates, but we genuinely appreciate your interest and wish you the best in your job search.

Join a team where your contributions truly matter. Apply today and make a difference with Hancock Injury Attorneys!