Sales Development Representative

Company Overview: At HelpMatch, we simplify the process of finding healthcare providers by eliminating the frustration of long searches, mixed reviews, and limited availability. We connect patients with skilled, highly-rated professionals who are ready to accept new patients. As a fast-growing healthcare tech startup, we are committed to using cutting-edge technology to make top-tier healthcare more accessible to everyone.

Role Details:  

• Position: Sales Development Representative (SDR) 
• Location: Remote
• Type: Full-time/Contract 
• Description: At HelpMatch, we’re not just your run-of-the-mill technology company – we’re impacting tons of lives by connecting people with the best healthcare professionals across the country. The work we do matters a lot. This isn’t your typical SDR role. You’ll be on our front lines, the heartbeat of our entire operation. Without you, nothing moves. You’ll be identifying top-tier professionals, breaking through the noise, and making connections that directly impact the lives of thousands. This role is packed with serious upside – if you’ve got the grit and ambition to seize it. You’re not just another cog in the machine here. You’re a game-changer, at a critically important phase of our company. If you’re ready to get after it, drive your own success, and be part of something that matters – apply now! 

Key Responsibilities:

• Generate qualified leads through outbound prospecting efforts, including cold calls, emails, and social media outreach.
• Set appointments and demos for the sales team with high-quality prospective customers.
• Understand prospects' needs and pain points to align with the company's solutions.
• Maintain a detailed CRM record of all interactions, ensuring accurate data and sales pipeline management using HubSpot and other sales/marketing tools. 
• Collaborate with the sales and marketing teams to refine and optimize lead generation results.
• Reliably execute sales sequences and follow the outreach strategy.
• Comfortable conversing with high-level healthcare professionals, medical office managers, and key stakeholders.

Requirements

Basic Qualifications:

• Reliable, honest, and a genuine hunger for personal growth.
• Minimum of 1-2 years of experience in a sales, marketing or customer service role, preferably in outbound sales.
• Proven ability to conduct high-volume cold outreach via phone, email, and social media.
• Strong verbal and written communication skills.
• Self-motivated, with a positive attitude and a passion for winning.
• Proficient with G-Suite and basic PDF editing.
• Experience using CRM software, preferably HubSpot.
• Comfortable using Zoom for virtual team meetings.
• Proven track record of meeting or exceeding performance targets and KPIs.

Preferred Skills and Experience:  

• Familiarity with AI-powered sales development software tools.
• Experience in industries related to healthcare technology, marketing/advertising, and lead generation.
• Strong problem-solving skills with the ability to adapt and think on your feet.
• High level of comfort with using technology and social media platforms to generate leads.
• Entrepreneurial mindset with the ability to work independently in a small, agile, and fast-paced startup environment.
• Ability to work independently within a remote-first environment, with strong communication and organizational skills.

Key Attributes We’re Looking For: 

• Self-Starter: You take ownership of your work, proactively driving projects forward with minimal supervision. You hold yourself accountable for delivering results.
• Resourcefulness: You excel in quickly adapting to changing circumstances and finding creative solutions in a fast-paced, dynamic environment, always staying ahead of potential challenges.
• Lean Startup Mindset: You thrive in a lean, fast-paced environment, where agility, quick pivots, and the ability to adapt to change are critical to success.
• First-Principles Thinker: You approach challenges by breaking them down to their core components, enabling innovative and effective problem-solving rather than relying on assumptions.
• Strong Communicator & Always Available: Clear, concise communication is essential to our collaborative success. You articulate ideas effectively, ensure alignment, provide timely updates, address concerns, and are always available to the team or our prospects as needed during working hours.
• Collaborative Team Player: You enjoy working with others and contribute actively in meetings, always ready to support the team for the greater good, ensuring both company and community success.
• Growth-Oriented: You actively seek opportunities to learn, grow, and improve, both personally and professionally, fostering continuous development and innovation.
• Peak Performer: You consistently push yourself to excel, set high standards, and deliver outstanding results, ensuring we meet our promise of providing top-rated professionals and empowering patients.
• Adaptability to Ambiguity: You thrive in ambiguous situations, navigating through change with confidence and a solutions-oriented mindset..
• Passion for the Mission: You are deeply connected to the company's mission and demonstrate a commitment to making a meaningful impact in the healthcare space.
• Resilience and Grit: You persevere through challenges, maintaining enthusiasm and focus even during tough times, essential for the ups and downs of startup life.
• Tech-Savviness: You have a strong grasp of digital tools and technology, allowing you to collaborate effectively with technical teams and navigate platforms with ease.

Benefits

Why Join HelpMatch: 

• An opportunity to revolutionize how people connect with healthcare providers, and make a lasting impact on the healthcare industry.
• A collaborative work environment where all ideas are valued, and every team member's contributions are recognized. 
• Competitive compensation and significant career growth opportunities within a fast-growing startup.
• Exposure to cutting-edge AI and machine learning technologies that drive innovation in healthcare.
• A flexible working schedule, supporting work-life balance and autonomy.
• We believe great work isn’t tied to a location, and empower our team with the freedom to stay connected, productive, and engaged with work from anywhere.
• The chance to grow alongside a passionate team and shape the future of healthcare tech.
• You’ll work closely with experienced senior leaders who have a successful track record, and are invested in your growth. You’ll gain personalized guidance and support to advance your skills and career, to achieve your professional goals.

If you are passionate about using your technical expertise to transform the healthcare landscape and believe it aligns with our values and vision, we encourage you to apply!

HelpMatch is an Equal Opportunity Employer; employment with HelpMatch is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.