Golf Travel Specialist

Premier Golf is a golf travel company located in downtown Alpharetta, Georgia offering golf vacations & packages to a multitude of destinations both domestically and internationally. Since our inception in 1989 we have sent over 30,000 clients to the Ryder Cup and become a leader in international golf travel. With the recent investment from Your Golf Travel, a UK based company, we are looking to expand our products and events and most importantly our team. We are looking to hire enthusiastic, customer service driven individuals to be a part of this dynamic company.

About the Role

As a Golf Travel Specialist, you will be on the front line of our business as the first point of contact for customers looking to book incredible golf experiences. This is a fast paced and challenging role where you will be liaising between clients and venues to book all elements of a customer’s golf trip.

Key Responsibilities

• Dealing with a high volume of inquiries on a daily basis, making a high volume of outbound calls per day while dealing with incoming calls and scheduled call-backs.
• Building rapport with customers and using effective questioning and conversational techniques to identify their requirements.
• Advising customers on the perfect destinations, hotels, golf courses, and added extras (golf carts, rental clubs etc) while stressing the unique selling points of these in relation to their requirements in order to make the sale and upsell where you can.
• Consistently working to achieve individual and team targets.
• Speaking with hotel and golf course reservations departments, checking availability and confirming bookings.
• Maintaining a high level of product knowledge at all times through ongoing training and personal research

Requirements

• You will be an enthusiastic sales person with excellent customer service skills, ideally in the hospitality or leisure sectors.
• You will have an interest in golf and a good knowledge of the sport and various Golf Venues across the USA & Caribbean, and ideally further knowledge of international golf destinations.
• Previous telephone or face to face sales experience would be preferred but candidates who can evidence a natural flair for; sales, consultative customer support and a passion for golf will also be considered
• Our team members are confident in their knowledge of golf, and can express that knowledge well either on the phone or by email
• Target driven, team oriented and self-motivated Sales Specialists thrive in our business - you will enjoy healthy competition and incentives in the workplace to help drive you to exceed targets set
• Good time management and the ability to work under pressure are prerequisites
• Able to work from our office in downtown Alpharetta.

Benefits

• Salary from $35,000 per annum plus an excellent commission structure
• Health Benefits
• PTO Benefits
• Paid Holidays
• Retirement Fund
• Personalized development plans
• Honest feedback and coaching sessions
• Familiarization trips to our destinations at least twice a year for your first 2 years, to help build your product and travel knowledge
• Subsidized golf clothing
• In-house training programs tailored to our department

Premier Golf is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.