Partner Success Coordinator (3590)

About GBG

GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.

With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.

Why you should be@GBG

• We make the world a safer place
• We trust each other and win together
• We are local experts in a global business
• We want you to be yourself
• We grow when you grow

About the team

Partnership Sales

At GBG Americas, our Partners team specializes in expanding and nurturing strategic alliances that drive mutual growth and innovation. The team is dedicated to forging strong relationships with key partners, focusing on collaborative efforts that enhance product offerings and market reach. Through strategic alignment, joint sales initiatives, and shared marketing efforts, the Partnership team ensure that both GBG IDology and its partners achieve their business objectives, leveraging industry expertise to navigate the complex landscape of digital identity, fraud prevention, and compliance solutions.

The Role

As part of the Americas GTM team, the Partner Success Coordinator focuses on nurturing and expanding our partnerships to drive mutual growth and success. Reporting to the VP of Sales Partnerships, this position plays a critical role in aligning our solutions with our partners’ strategic goals.

What you will do

• Partner Relationship Support: Provide day-to-day support to ensure the success and satisfaction of our partners.
• Communication Facilitator: Act as a liaison between partners and internal teams, coordinating efforts to address inquiries and resolve issues promptly.
• Operational Assistance: Aid in the development and execution of strategies that drive partner growth and success, including event coordination and project management tasks.
• Data Management: Maintain meticulous records of partner interactions and agreements in our CRM system, ensuring data accuracy and accessibility for strategic planning.

Requirements

• Early career professionals who have a strong passion for developing and nurturing robust business relationships.
• Excellent communication skills, both verbal and written, to effectively interact with partners and internal teams.
• A proactive problem-solver with a keen eye for detail and the ability to manage multiple tasks efficiently.
• Someone with a collaborative spirit, ready to work in a fast-paced environment alongside a team dedicated to driving partner success.
• Basic understanding of CRM systems and proficiency in data management, with a willingness to learn and adapt to new technologies and processes.
• Excellent communication and interpersonal skills
• The ability to autonomously plan your workload and focus on the right priorities.
• Good problem-solving and time-management skills
• Proven ability to handle multiple projects simultaneously.
• Highly organized and meticulous in attention to detail

Benefits

We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Maybe you too could make a difference.

As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Please ask your Talent Attraction Specialist for more information on this and our Family Friendly policy if you want to find out more!

Next steps

We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Maybe you too could make a difference.

As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Please ask your Talent Attraction Specialist for more information on this and our Family Friendly policy if you want to find out more!