Product Designer

MessageGears is the first and only customer marketing platform that connects directly to our customer’s enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We’re disrupting an industry by providing a solution that gives marketers complete control over their multi-channel programs through advanced technology. Our product is solving marketing challenges for Enterprise customers that undoubtedly reach every candidate applying for this position.  

At MessageGears, the Product Design team strives to build a cohesive and consistent user experience across the MessageGears platform, both visually and functionally. Product Designers collaborate closely with Product Managers, Engineers, Content Designers, and other Product Designers to help discover and define problems and create a productive, minimal, and human experience. As a UX design leader, the Product Designer leads the direction of the experience design, visual style, and design tooling of the MessageGears platform. They act as a centralized resource, helping to triage large-scale experience problems as the need arises, maintaining and implementing our Design System, building comprehensive accessibility standards into our workflows, and defining guidelines and best practices that inform how teams design and build products. Product Designers split their time between UI design and UX/research-focused activities.

Responsibilities:

• Deliverables: Create deliverables for the projects you support (for example: competitor analysis, user flows, low fidelity wireframes, high fidelity mockups, prototypes, and so on) that solve real user problems through the user experience
• Communication: Communicate the results of UX activities within your projects to the wider UX team, cross-functional partners within your projects, and other interested MessageGears team-members using clear language that simplifies complexity
• Research: Conduct solution validation with guidance from your Product Design Manager and incorporate insights into design decisions to fulfill user and business needs
• Usability: Proactively identify both small and large usability issues within your projects
• Iteration: Practice design iteration within the validation stage and take part in the development process by breaking down the designs to fit the release cadence of your team(s). Review and provide UI feedback on features developed by engineers
• Design system: Actively contribute to MessageGears’ Design System by adding new design components or variants in prototyping tools as needed, ensuring that reusable components fit visually and functionally together
• UI copy: Collaborate closely with a Content Designer on microcopy and documentation suggestions
• Design reviews: Participate in Design Crits, giving and receiving feedback in an appropriate way
• UX debt: Understand UX debt and make recommendations for its resolution with the help from a Senior or Staff Product Designer or your Product Design Manager
• Process: Contribute changes to the Design Process that help evolve the design culture and best practices across the organization
• Recruiting: Support the Product Designer candidate interview process and collaborate with the Product Design Manager to interview and assess potential candidates
• Conduct all business in accordance with MessageGears policies and procedures
• All other duties as assigned

Requirements

• You have a passion for and deep appreciation of UX/UI principles with a solid understanding of responsive design and best practices

• Working knowledge of HTML and CSS
• Proficiency with  modern design tools
• Familiarity with user testing and usability testing methodologies
• Nice to have: Working knowledge of iOS/Android design principles and software development frameworks such as React, Javascript, Angular, Python, Ruby, APIs, or other web scripting languages
• 2 - 5 years of experience and knowledge of UX/UI design (SAAS background)
• Degree in a design-related discipline, or equivalent experience
• Strong portfolio of work to showcase
• Experience working in an Agile/Scrum development environment
• Track record of delivery and experience working in teams, often within time and budget constraints

Benefits

• Fun, fast-paced, professional, and collaborative environment in Midtown Atlanta
• Hybrid remote / in-office work environment
• Casual dress all-day, everyday
• Generous PTO policy
• Flexible hours
• Health, dental, vision and life insurance (most plans 100% company paid!)
• 401k Plan
• Paid covered parking spot or MARTA pass
• Paid Parental Leave
• Use of company’s 4 season tickets to the Atlanta Braves
• Use of company’s 4 State Farm Arena Concert Club tickets + all you can eat & drink