Coordinator, Audio-Visual Services

About North Park
Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world. Located for over 125 years on the land of the Miami and Potawatomi tribes in what is today Chicago’s northside, NPU has recently been designated a Hispanic Serving Institution and is committed to serving diverse populations. Elevating North Park University’s core distinctives of Christian, city-centered, and intercultural, NPU values diversity among its Faculty and is committed to building a racially and culturally diverse intellectual community, and strongly encourages the nomination and candidacies of persons who are Black, Indigenous, and People of Color regardless of gender.

North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States. It is nine miles from downtown Chicago. The North Park campus has often been referred to as an oasis in the heart of the city – a place where students from urban, rural, and suburban backgrounds alike can call home. And all of this within the major metropolitan backdrop of Chicago: one of the world’s largest and most diversified economies, renowned for its museums and music, and voted best large city in the U.S. for four years in a row by Condé Nast Traveler.

Mission

The mission of North Park University is to prepare students for lives of significance and service through education in the liberal arts, professional studies, and theology.

Vision

Building on our core institutional identity—Christian, city-centered, intercultural—our vision is to create a university of uncommon character and enduring excellence, where faith, learning, and service meet.

Duties and Responsibilities:

Summary

Working closely with the Manager of Facilities Rentals and Reservation Service to coordinate all audio-visual and technical support services for North Park University.  The Coordinator of Audio-Visual Services shall assure that all campus activities and events are equipped with requested equipment; operate, maintain, and repair equipment; hire, train and supervise student technical staff.  May work evening, weekends and other hours to asure that events have received the necessary support.

The following information is not meant to be all-inclusive.  Other duties and responsibilities may be assigned as necessary.

• Coordinate audio-visual and technical support for campus activities and events.
• Coordinate requests for equipment and technical assistance; schedule equipment use, assign work to technical staff and may coordinate billing for equipment/services.
• Advise groups on the use and capabilities of equipment as specified by contract and technical rider; make referrals as necessary.
• Working with the Manager, hire and train technical staff to safely operate and maintain sound, lighting and stage equipment; operate sound and lighting or other stage equipment as necessary.
• Assist the Manager with the development of the budget as it relates to audio-visual, technical support and staffing needs.
• Facilitate equipment preventative maintenance; develop and maintain equipment inventory; recommend appropriate purchases.
• Available to work evenings, weekends, and after normal university hours to supervise on and off campus unviersty sponsored events.
• May supervise stage crew, inspect areas and troubleshoot problems occurring at load-in, load-out and during events; may clean areas before and after event, and may be required to secure area following event including locking doors and buildings.
• Administer existing policies and procedures relative to equipment, safety, contractual obligations and services.
• Act as an expert resource concerning technical services including rigging, lighting, audio-visual, photographic, electronic display and sound projects.

Requirements

• Associate degree or certificate audio engineering, audio production, music technology, or related field in a higher education settling
• 2 year of supervision, ability to train student technical staff 
• Ability to work collaboratively and strengthen partnerships in event management and production.
• Extensive knowledge of professional Audio-Visual equipment for events.
• Knowledge with event management and execution. 
• Capable to work with non-technical individuals in production of events.
• An understanding and familiarity with computer equipment.
• Ability to prioritize and keep track of multiple open issues.
• Skilled in troubleshooting skills and ability to analyze new issues.
• Ability and interest in learning new things “on the job” without formal training.
• Have good attention to detail and excellent organizational and planning skills.
• Be customer-friendly and hospitable.
• Proficiency with Microsoft Suite: Word, Excel, Outlook, PowerPoint, etc.

Desired:

• Worked in higher education at a college or university, understanding the unique needs of the community.
• Sense of proactiveness.
• Ability to work independently and with others.
• Experience with stage lighting.
• Basic computer experience. 
• Basic livestreaming experience.
• Comfortable with learning and using new technology.

Benefits

• Medical Insurance
• Dental Insurance
• Prescription Plan
• Flexible Spending Account
• Commuter Benefit
• Life Insurance
• Disability Insurance
• Retirement Plan
• Tuition Remission
• Helwig Recreation Center