Digital Content Manager

About North Park

Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world. Located for over 125 years on the land of the Miami and Potawatomi tribes in what is today Chicago’s northside, NPU has recently been designated a Hispanic Serving Institution and is committed to serving diverse populations. Elevating North Park University’s core distinctives of Christian, city-centered, and intercultural, NPU values diversity among its faculty and is committed to building a racially and culturally diverse intellectual community, and strongly encourages the nomination and candidacies of persons who are Black, Indigenous, and People of Color regardless of gender.

North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States. It is nine miles from downtown Chicago. The North Park campus has often been referred to as an oasis in the heart of the city – a place where students from urban, rural, and suburban backgrounds alike can call home. And all of this within the major metropolitan backdrop of Chicago: one of the world’s largest and most diversified economies, renowned for its museums and music, and voted best large city in the U.S. for four years in a row by Condé Nast Traveler.

Mission

The mission of North Park University is to prepare students for lives of significance and service through education in the liberal arts, professional studies, and theology.

Vision

Building on our core institutional identity—Christian, city-centered, intercultural—our vision is to create a university of uncommon character and enduring excellence, where faith, learning, and service meet.

Position Summary

The digital content manager is critical in ensuring North Park University's digital presence across the website and via email communications works synergistically to drive brand awareness. The role is responsible for writing, editing, and managing content for the website, as well as scheduling and managing internal communications through Blackboard Connect and external communications through Emma by Marigold. Target audiences include prospective and current students, faculty and staff, alumni and friends of the university, and parents. Utilizing WordPress, the digital content manager will ensure that northpark.edu is fresh, effective, and up-to-date daily.

Essential Responsibilities

• Conceptualize, create, and produce web pages in WordPress
• Manage web content through the entire lifecycle, including writing, editing, revising, scheduling, publishing, and reporting
• Collaborate with UMC team members on website redesign projects
• Develop and maintain an internal email communications calendar
• Edit, schedule, and assist in creating internal and external email communications flows
• Maintain site standards and brand guidelines, collaborating with university content contributors to do the same
• Manage, assess, and edit submissions from content contributors across the university
• Partner with university stakeholders, including undergraduate admissions, graduate admissions, advancement, academic departments, and others, to implement revisions, write, and load content as needed
• Interact with students, faculty, staff, and alumni to gather content for the website
• Collaborate with the UMC staff to create content and develop marketing materials

Requirements

• A bachelor’s degree and at least two years of relevant experience
• Extensive experience with WordPress
• Experience with HTML and email marketing platforms
• Basic knowledge of the UX design industry and SEO best practices
• Take the initiative in keeping northpark.edu fresh and compelling
• Superior writing skills, including grammar, spelling, and style
• Ability to learn and implement a university-specific style guide consistently
• Ability to work effectively and collaboratively with admissions, advancement, UMC staff, faculty and others on campus
• Ability to manage projects, work independently, prioritize tasks, respond effectively to multiple demands, and meet deadlines
• Demonstrated commitment to high standards of detail and accuracy, customer service, and institutional alignment
• Personal commitment to North Park University’s mission of Christian higher education

Other Desired Qualifications

• Familiarity with the Chicago Manual of Style
• Previous experience with Jira

Benefits

• Medical Insurance
• Dental Insurance
• Prescription Plan
• Flexible Spending Account
• Commuter Benefit
• Life Insurance
• Disability Insurance
• Retirement Plan
• Tuition Remission
• Helwig Recreation Center