Entry Level Account Manager - Chicago, IL
Universal Energy Solutions
Chicago, illinois
Job Details
Full-time
Full Job Description
Universal Energy Solutions is seeking a motivated and ambitious Entry Level Account Manager to join our team. As an Entry Level Account Manager, you will be responsible for managing and nurturing relationships with our existing clients. You will play a key role in ensuring customer satisfaction, identifying upselling and cross-selling opportunities, and contributing to the growth of Universal Energy Solutions.
At Universal Energy Solutions, we value our clients and strive to provide them with the best energy solutions and customer experience. As an Entry Level Account Manager, you will have the opportunity to develop strong relationships with key clients, understand their energy needs, and propose tailored solutions that meet their requirements.
Responsibilities
- Manage and nurture relationships with existing client accounts, serving as the primary point of contact.
- Understand client needs and requirements to propose upselling and cross-selling opportunities.
- Deliver exceptional customer service, addressing client inquiries and concerns in a timely and professional manner.
- Collaborate with internal teams, including sales and customer service, to ensure client satisfaction and successful implementation of energy solutions.
- Provide regular updates and reports on client activities, sales opportunities, and revenue forecasts.
Requirements
- Bachelor's degree in business, marketing, or a related field.
- Prior experience in account management is a plus, but not required.
- Strong interpersonal and communication skills, with the ability to build rapport with clients.
- Excellent problem-solving and negotiation skills.
- Ability to work independently and as part of a team.
- Highly organized and detail-oriented.
- Proficient in Microsoft Office Suite and CRM software.