Hearing Instrument Specialist Trainee

We are looking for a motivated and friendly individual to join our growing patient care team. Miracle-Ear specializes in hearing health care, providing hearing tests and hearing aids to patients.

If you are a caring individual who is passionate about making a difference in the lives of others, we encourage you to apply to this rewarding position.

Responsibilities

• Demonstrate and sell hearing aids, batteries and other specialty products as described.
• Recognize opportunities to ask needs-based questions to provide extraordinary customer service, creating patient loyalty.
• Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/hearing related services as allowed by state law.
• Manage the patient journey through appointment consultation, testing, education, sale, and after-care.
• Maintain and update patient charts and ensuring information is up to date.
• Maintains a clean, inviting, and friendly environment.
• Ability to multi-task effectively in a healthcare setting, while maintaining confidentiality of patient records.
• Working side by side with the hearing care professional to ensure excellent patient satisfaction and exceed monthly office goals.

Compensation

• Base pay of $20-$25/hour during training
• Eligible for competitive commission plan once licensed
• High earning potential once in a selling capacity

Schedule:

• Monday to Friday
• Daytime hours
• Holidays Off

Requirements

• Associate's degree required for state licensure
• Good verbal and written communication skills
• Intermediate level of computer literacy
• Professional level listening and problem-solving skills
• Seeks learning opportunities, eager to learn a new skill
• Passionate about helping others
• Experience in sales environment is a plus

Benefits

• 401(k)
• Health Insurance
• Health Savings Account
• On-the-job Training
• Paid Time Off
• Retirement Plan