US-Canada Cross Border Trucking Specialist

Job Type: Full-Time

Company: Clutch Global Logistics, Inc.

Work Location: BLENDED: Mostly virtual with 1-2 days in the office at 555 Waters Edge Lombard, IL 60148

Basic Overview of Role and Responsibilities:

The successful candidate will assume responsibility for the below functions.

• Coordinate and manage North American freight arrangements between the United States and Canada to include FTL, LTL, tradeshow, White Glove, time sensitive, and other specialty services.
• Negotiate, manage and oversee all North American Truck carriers, networks and contracts.
• Negotiate, manage and oversee all United States and Canada customs clearance providers, contracts and entries for border crossings.
• Further develop our network and service offering for North American Trucking.
• Manage the customer experience to maintain existing business and promote new business growth.

Requirements

General Traits Needed for Success:

The ideal candidate will possess and display the below attributes.

• Positive Attitude - Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively.
• Adaptability - Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Flexible and able to quickly and effectively modify to cope with work environment changes; Alters ineffective behaviors accordingly.
• Building Trust - Dedicated to honesty; Hold to commitments; Earns the trust of others both internally and externally. Gives respect and compassion.
• Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help; Identifies solutions proactively.
• Decision Making - Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help; Uses logic to think through decisions; Consistently attempts solving problems/making decisions prior to seeking help.
• Initiating Action - Acts proactively to solve problems even if they may not be directly their own; Develops new ideas and solutions without prompting; does not wait for direction; Exceed job requirements.
• Managing Work - Balances multiple and often conflicting priorities; Effectively manages time.
• Work Standards - Consistently establishes work processes to achieve a high level of productivity and superior results; Overcomes obstacles to finish the assignment; Accepts responsibility for all outcomes of one's work; Recognizes shortcomings and works to overcome and improve; Learns from failures but is not deterred by them.
• Information Technology Fluency - Comfortable with most basic productivity hardware and software; Basic ability to manipulate, store, delete, copy, and move digital files; Intermediate knowledge of Word, Excel and Outlook.

It is preferred, but not required, that candidates have the following:

• Related professional experience in domestic logistics, international logistics, or customs brokerage.
• Related professional experience with inbound/outbound truck border crossings between the US, Canada, and/or Mexico.

Benefits

Compensation:

• Salary
• Potential Team Performance Bonus
• Potential Individual Performance Bonus

Benefits:

• Paid Time Off (PTO)
• 401k Savings Plan (Traditional & Roth Plans)
• Annual Corporate Sponsored 401k Contributions
• Health Insurance - employee and dependents (PPO & HMO)
• Dental Insurance - employee and dependents
• Vision Insurance - employee and dependents
• Short-term & Long-term Disability Insurance
• Group Life Insurance
• Various Additional Perks & Benefits

For company information please visit us at www.clutchglobal.com