Chief Information Officer (CIO)

About IHTC

At the Indiana Hemophilia & Thrombosis Center (IHTC), we offer a future where people with rare blood disorders flourish. Our experts provide the highest quality comprehensive services and holistic care to patients with bleeding, clotting and other hematologic disorders, and to their families.

What You Will Do

As Chief Information Officer, you will provide vision and leadership for developing and implementing technology, voice/video communications, and clinical/business application and data service initiatives that improve cost effectiveness, health care service quality, and business development.

The CIO serves and participates proactively with other members of the IHTC leadership team to develop and execute strategic plans to optimize the use of information technology in support of health care and business objectives, as well as participates in policy and decision-making at the Center-level regarding resource allocation and future direction and control of proposed information systems.  He or she guides and directs the development of IT infrastructure risk management, contingency planning, system performance, and voice communications.  The CIO is a member of the IHTC senior leadership team.

The Opportunity

• Prepare the vision and comprehensive IT strategic plan for meeting current and future information technology needs for the Center through the proactive development of strategies incorporating stakeholder feedback and industry demand, while ensuring alignment and integration of IT with the overall vision, mission and values of the Center.
• Develop and maintain enterprise systems architecture, and defines standards and protocols for data exchange, communications, software and interconnection/integration of Center information systems.
• Provide leadership on evaluation, selection, implementation and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.
• Manage vendor contract relationships related to hardware and software technologies. Negotiate all IT acquisition contracts, soliciting involvement and participation of others, as appropriate.
• Provide responsive advice, general counsel, education, and service concerning IT issues and trends in the IT industry.
• Develop and maintain an appropriate organizational structure capable of supporting the information needs of operating units within the IHTC through appropriate and cost-effective information technology and voice/video communications.
• Develop and maintain corporate IT policies and standards relating to the acquisition, implementation, and operation of information technology and communications systems.
• Develop and maintain a Center-wide data model and data dictionary.
• Negotiate IT service level agreements with business partners and monitors IT systems performance to assure service levels are being met.
• Research and evaluate alternatives for the enhancement, re-engineering, or replacement of IT systems, applications, and/or services.
• Ensure that Center information systems operate according to internal standards and policies, external accrediting agency standards, and legal requirements (i.e., federal, state, and local laws and regulations). 
• Direct the development, maintenance, and routine review of the Center-wide business recovery plan to ensure timely and effective restoration of IT service in the event of a disaster.
• Direct all IS department financial activities to ensure the Center and IS department meet fiscal objectives, including growth, personnel, capital equipment, and supplies.
• Provide leadership related to IT staffing, hiring and recruiting, and performance standards. Coaches and mentors staff across their areas of responsibility to enhance skills, achieve high levels of performance, and create a culture of continuous learning that delivers on the mission.
• Evaluate the IT governance structure to ensure effective use of resources and prioritization of technology investments. Provide the leadership and guidance to appropriately invest in new technology that ensures IT infrastructure is highly reliable, available, sustainable and efficient.
• Provide the capability for patients and their authorized representatives to have access to their electronic health information in accordance with federal and state law. Maximizes the native interoperability functionality of the EMR system and explores opportunities to leverage the capabilities offered by the Indiana Health Information Exchange to optimize the timeliness and effectiveness of required and authorized electronic health information sharing.
• Serve as IHTC’s Security Officer. Assess the information security program that protects the patients’ health data and IHTC’s information assets and addresses any gaps/deficiencies.

This position is a hybrid role, with partial remote and partial on-site work at our Center in Indianapolis, IN. Relocation may be offered.  

This position requires occasional travel for business meetings, conferences, or other company events.  

Requirements

• Minimum Bachelor’s degree in related field required. Master’s degree preferred.
• Minimum 8 years of progressive experience leading IT professionals, and managing departments/functions related to information handling, workflows, and systems required.
• Minimum 5 years of direct leadership/management of a healthcare IT department required. This includes IT planning to support strategic business goals; project management/oversight; and experience with both in-house and shared/outsourced systems, multiple hardware platforms; and integrated information/communication systems.
• Strong knowledge base in Quality Improvement (QI) principles required. Experience or certification in Lean or Lean Six Sigma preferred.
• Strong understanding of the security needs in healthcare technology in support of both organizational and technical obligations required.
• Strong working knowledge of health IT standards and transport protocols required.
• Proven ability to prepare and present reports and presentations to executive staff and Board of Directors required.
• Proven ability to nurture and develop a strong team spirit among employees required.
• CHIME, HIMMS, or related certification preferred.

This position requires a visionary approach in the development of IT strategies in support of the business enterprise, as well as an appreciation of the value of diversity and inclusion in driving innovation and achieving results.

Participation in one of more professional organizations (AMIA, HIMSS, CHIME) preferred.

This role requires occasional travel pending project/implementation/Center needs and for conferences and business meetings.

Benefits

Why join our team? 

The IHTC is a not-for-profit program based in Indianapolis and offers a competitive salary and benefit package. 

The IHTC is the only federally designated comprehensive hemophilia program in Indiana and serves the entire state through services available in Indianapolis and at outreach clinics. 

The IHTC is a leader in hemophilia care, education and clinical research and has a dedicated on-site multidisciplinary staff to ensure availability of a wide range of required services. 

The IHTC participates in national and international clinical research, including new infusion products and therapies, investigation of long-term outcomes, and the impact of associated conditions. The IHTC research program provides patients access to new therapies, and an opportunity to improve care. Our center has more than 50 clinical research projects involving bleeding disorders, sickle cell disease, thrombosis and more. 

The Indiana Hemophilia and Thrombosis Center is an Equal Opportunity Employer.