IT Business Analyst

We are looking for Business Analysts to join our team and support the organization while providing oversight on projects within our organization. Business Analyst responsibilities include coordinating our Project Managers and our clients to ensure projects are completed on time. This role is also responsible for performing administrative tasks such as timelines, budgets, process documentation, and scheduling meetings as needed. Ultimately, you will work with various teams and stakeholders to monitor project progress and provide oversight to ensure projects are completed promptly and within budget.

Our Business Analysts are often the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, project management, testing and deployment tasks for our clients.

Responsibilities

• Research information to support other teams and departments as needed
• Keep track of and report on project progress
• Complete any tasks assigned by the Project Manager in an efficient and timely manner
• Perform other duties assigned by the Project Manager orderly and efficiently

• Define configuration specifications and business analysis requirements
• Perform quality assurance
• Define reporting and alerting requirements
• Own and develop relationship with partners, working with them to optimize and enhance our integration
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Requirements

• Proven work experience as an Business Analysts, Assistant Project Manager or similar role
• Proficiency in Microsoft Office and project management software
• Highly organized and able to multitask and oversee several projects simultaneously
• Strong attention to detail and problem-solving skills
• Excellent communication skills, both verbal and written
• Relevant training and/or certifications as a Business Analyst or Assistant Project Manager

• Previous experience in Business / Systems Analysis or Quality Assurance
• A degree in IT / Computer Science or relevant experience
• Proven experience in eliciting business requirements
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Basic knowledge in generating process documentation
• Knowledge of Project Management tools and process (timelines, budgets, risk assessment, status reporting etc..)
• Strong written and verbal communication skills including technical writing skills