DevOps Support Engineer

 Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide (EEFT) offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. We have an exciting role for a DevOps Support Engineer responsible for providing support between the development and operations team.

The DevOps Support Engineer will be responsible for automating, integrating, and improving software development and business processes. The DevOps Support Engineer is also responsible for solving Level 3 escalated ATM support issues from the ATM Tech Support team. This position will be located in Mandeville, Louisianna.

Responsibilities:

• Automating Business Processes through technology

• Troubleshooting and resolving technical issues related to hardware, software, telecommunication, networks and providing quick solutions to minimize downtime.

• Provides Level 3 ATM/ITM support.

• Deploys software and graphic packages to ATM/ITM fleet.

• ATM/ITM software installation and configuration.

• Creates ATM device images via Python Scripting

• Perform other duties and tasks as assigned.

Requirements

• Bachelor’s degree in MIS, Technology, Business, or equivalent work experience
• Helpdesk support: 1 years (Required)

• Office 365: 2 years (Preferred)

• Telecommunications / Networking Protocols: 1 years (Required)

• SQL: 2 years (Required)

• Python or other scripting language: 1 year (Required)

• PowerShell Scripting: 1 year (Required)

• XML: 1 year (Required)

Knowledge, Skills, and Abilities

• Office 365

• Problem solving

• Demonstrates good judgment, attention to detail, and analytical thinking abilities.

• Strong customer service skills

• Remarkable work ethic and initiative

• Prompt and attentive

• Confident, outgoing personality

• Strong people skills

Benefits

• 401(k) Plan
• Health/Dental/Vision Insurance
• Employee Stock Purchase Plan
• Company-paid Life Insurance
• Company-paid disability insurance
• Tuition Reimbursement
• Paid Time Off
• Paid Volunteer Days
• Paid Holidays
• Casual Office Attire
• Plus many more employee perks & incentives!

We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.