IT Support Technician (1 Month Contract) - Baltimore, MD

General Summary:

We are searching for a full-time level 1 IT Support Technician for 1 month.  This individual will be going on-site and providing technical support for one of our partners.  This role will include providing desktop and laptop support, fixing Chromebooks, and troubleshooting peripheral devices (projectors, document cameras, smartboards, etc.).  This individual will take direction from our current on-site technician and will help them with tickets around the school.

Company:  

At Inspiroz, we solve the technology challenges of Charter and Independent Schools by providing unmatched expertise through strategy, implementation and managed services.

We partner with school leaders and educators to improve the way technology is used to drive transformational student outcomes and achieve operational goals. With a stable, portable and scalable IT, we prepare and support each school’s technology environment through various phases of evolution and growth.

Department: Service Delivery

Reports to: Service Delivery Manager

Compensation: $30 per hour

Requirements

Our ideal candidate will bring:

• Experience with:
• Windows Systems
• Apple Systems
• Active Directory
• Networking
• Email delivery solutions
• Hardware Installations
• Passion for technology, innovation, troubleshooting and making a difference
• Exceptional documentation skills with an eye for detail
• Eagerness to learn and improve their technical skills
• Ability to be adaptable, flexible, and a multi-tasker
• Excellent verbal and writing skills
• Ability to pay close attention to detail while performing technically-detailed tasks
• Ability to deal effectively with stressful situations
• Ability to balance the day-to-day work expectations and deliverables, recognizing own limitations, and when to ask for help

Benefits

Not Applicable