Parts Counter Associate

COMPANY OVERVIEW:

Beltway Companies is a leading heavy-duty truck dealership dedicated to providing exceptional customer service and high-quality products. We specialize in heavy-duty retail and aftermarket parts. As part of our commitment to excellence, we are seeking a motivated and knowledgeable Parts Counter Person to join our team.

POSITION OVERVIEW:

As a Parts Counter Person at Beltway Companies, you will play a crucial role in assisting our customers with their parts needs. Your primary responsibilities will include:

• Places daily parts orders, stocks incoming orders, and maintains inventory control.
• Works collaboratively across departments to manage inventory physically and electronically.
• Assists in annual parts inventory preparation and execution.
• Keeps the parts area clean, organized, and uncluttered.
• Provides support to counter sales reps and covers telephone inquiries as needed.
• Responds promptly and proactively communicates with customers regarding parts inquiries and delays.
• Records and identifies needed parts efficiently, determining availability and pricing.
• Fulfills customer orders by providing parts from stock or sourcing locally, ensuring accurate sales transactions.
• Monitors order statuses, addresses issues promptly, and notifies customers upon parts arrival.

Requirements

• Prior experience in transportation, warehouse, parts, or service environments required.

• Qualifications include technical school degree in automotive or diesel repair, parts counter experience, or vehicle/heavy duty equipment repairs.
• Experience with various vehicles preferred.
• Knowledge of wholesale distribution beneficial.
• High School Diploma or GED required.
• Basic PC skills and understanding of PC systems necessary.
• Strong verbal and written communication skills essential.
• Must be a team player committed to customer satisfaction.
• Problem-solving skills and basic algebra/geometry familiarity advantageous.
• Ability to frequently lift up to 50 pounds.
• High energy level required for constant movement throughout the shift.

Benefits

• Bonus Pay
• Paid OEM Training
• Boot Reimbursement
• 401(k) matching
• Dental Insurance
• Health insurance
• Paid time off
• Vision insurance
• The wage range for this role takes into account a wide range of factors including but not limited to skill sets, experience, training, and certifications. A reasonable estimate of the current range would be $40,000 to $65,000 annually