Associate Implementation Manager

COMPANY DESCRIPTION:

Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.  

We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2024, we are supporting 3200+ schools in 60 countries.  

 Veracross is five product brands in one global tech company 

• Veracross SIS is a one-person, one-record school management platform 
• Magnus Health provides cloud-based Student Health Record (SHR) solutions 
• Digistorm connects with their communities through  Digistorm Websites, Digistorm Funnel, and Digistorm Apps. 
• Epraise incentivizes student well-being and connects teachers, students, and families.  
• Firefly provides an online learning space for students and teachers

ROLE SUMMARY: 

An Associate Implementation Manager leads successful implementations of the Veracross software through strong understanding of the Veracross software package, excellent project management skills, and effective communication (written and verbal). Projects are executed on time and on-budget, while fostering trusting relationships with implementing clients. This position is located in the United States and reports to the Implementation Manager Team Lead.

JOB RESPONSIBILITIES: 

• Lead consulting infused implementation projects across multiple Veracross modules. The process includes: 

• Department discovery: working with each implementing department to understand their workflows and needs. 
• Platform transition options consulting: Discovery-infused platform setup options presented, demoed, revised, and finally agreed upon.  
• Orchestrate successful change management, where tailored configurations are office-tested, revised, approved, and deployed.  
• Department workflow consulting: Model and document the ways the school's different departments will use the Veracross Accounting module across their first operational year.  

• Develops, coordinates, and executes project plans, task schedules, and resource activities to ensure on-time and effective project delivery 
• Collaboration with Implementation Engineers for system configuration and data migration 
• Writing custom functionality specifications for delivery to engineering after in-depth consulting with the client. 
• Leading direct training engagements for multiple school departments 

Requirements

• 4-year college degree or equivalent experience 

• Excellent written and oral communication skills to include comfort with public speaking, presentation delivery, etc. 
• Ability to make complex decisions and recommendations under limited direction and using a high degree of initiative and independent judgement 
• Ability to learn complex, enterprise level software systems at a level that supports teaching others 
• Ability to multi-task in a fast-paced environment 
• Problem-solving skills with ability to perform root cause analysis 
• Ability to travel up to 15% of the time 

Benefits

• 3 weeks of vacation per year
• 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
• 56 Hours of paid sick leave annually
• Top tier benefits -
• Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
• Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits

Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $65K - $75K (annualized USD) in addition to potential Bonus.

We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.